(Senior) Operations Manager

Full-time

ABB E-mobility

Are you ready to be the backbone of a fast moving and high-impact team? Do you thrive when you can turn moving parts, tight timelines, and big goals into operations that run smoothly? If so, we have an exciting opportunity for you!
Within ABB E-mobility, we are building a new venture focused on an end-to-end managed offering that brings together hardware, software, and operational excellence into a unified service model. This is a unique opportunity to join a fast-scaling, high-impact business within ABB E-mobility, where you will play a key role in shaping the operational backbone for our next growth chapter.
What You Will Do
As a (Senior) Operations Manager, you'll own multiple operational domains simultaneously, from energy management to customer support, payments to data analytics and more. No two weeks will look alike.
You’ll take full ownership of how entire charging networks perform, coordinating with partners, ensuring impeccable reliability, and driving an exceptional driver experience. You’ll design the systems, processes, and structures that allow us to scale successfully across Europe and North America. This is a builder role for someone who turns ambition into repeatable blueprints and makes world-class managed charging a reality.
Note : This is not a role for the faint of heart. You’ll be joining a fast-moving team where priorities shift quickly, challenges come without warning, and solutions rarely exist yet. It will demand grit, speed, and relentless ownership.
Your Responsibilities Will Include
Drive performance of client charger sites: own key operational metrics, analyse faults, manage corrective actions, and enforce SLAs internally and with external partners
Serve as primary operations contact for client accounts, manage relationships, negotiate service expectations, and escalate where necessary
Lead cross-stakeholder coordination for site deployments and maintenance, working with client teams, field service providers, and engineering partners
Work closely with customers to roll out ambitious Energy Management and BESS integration projects, supporting grid optimisation and flexibility initiatives
Develop a partner ecosystem of trusted engineering, installation, and maintenance partners across markets
Support operational readiness for new geographies (e.g., US, Germany, Canada), from customer support coverage to payment compliance, charger configuration and more
Take ownership of unit economics within your operational domains and maintain a laser focus on the scalability and profitability of our offering
Build dashboards, alerts, playbooks, and escalation paths, and create automated tooling so that a small team can efficiently monitor large-scale networks
Use SQL to extract and analyse operational data and derive insights and actions
Drive process standardization, playbooks, escalation protocols, change management, and documentation for consistent operations
Support contract / SLA reviews, monitor contract compliance, and propose operational adjustments
Manage our customer support operations: monitor agent quality and drive continuous improvement alongside AI tooling integration.
Influence tooling, monitoring, and system integrations with internal product teams
Lead client-facing operational reviews, performance reporting, and continuous improvement initiatives
What You Will Bring
You thrive in ambiguity. You excel where things are undefined, turning chaos into structure. You don’t wait for perfect clarity to act. You build, iterate, and scale. You are as comfortable diving into SQL queries as writing a client presentation.
Other Essential Qualifications
5+ years of operations management experience
Strong fluency in SQL, you must be able to query data, explore patterns and validate hypotheses on a daily basis
Demonstrable experience building or scaling operational processes from scratch
Experience with data platforms, familiarity or experience with Databricks is a plus
Solid project management skills, even when managing a dozen initiatives and stakeholders in parallel
Excellent stakeholder management, communication, and negotiation skills
Ability to learn new technical & domain topics quickly and lead in unfamiliar areas
Ability to manage ambiguity and shift priorities constantly
A bias toward execution, you see a gap, you own it, you deliver
Fluent in English, with additional European languages a strong plus
What We Can Offer
Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our strong strategy and laser focus on the market and the leading portfolio in the EV charging world. See our latest product here: OM M-Series | ABB E-mobility
We expect you to take strong ownership and accountability for the scope you work on enabling you to strongly contribute and make a difference and be a part of the transformation to a future of sustainable and efficient mobility.
A competitive compensation package in line with your capabilities and experience, in an environment where you can grow and learn. This package also comes with choice of IT equipment (e.g. Macbook, Iphone, etc), healthy and freshly served food in the lunch area, and the best coffee breaks with our inhouse barista!
Our individual differences make us successful. Diversity, inclusion, and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world.
This is a unique opportunity to make a difference in a rapidly growing sector. If you're ready to take on exciting challenges and shape the future of E-mobility, apply today!
We look forward to receiving your application (documents submitted in English are appreciated).

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the (Senior) Operations Manager in South Holland, IL vacancy

Sr. Operations Manager
...optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to... ...requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations...
Senior
All shifts
Flexible hours
Night shift
Amazon
Markham, IL
3 days ago
Senior Operations Manager
$100k - $120k
...project milestones or the final delivery. Job Category Operations, #ISAccelerator26, Jul26 Required Degree NONE Manage Others Yes Description ABOUT INTELLISOURCE... ...THE ROLE IntelliSource is seeking a results-driven Senior Operations Manager to own all back-half...
Senior
Hourly pay
Contract work
Fixed term contract
Work at office
Local area
Immediate start
Remote work
All shifts
Shift work
Kids For The Future
Matteson, IL
5 days ago
Head of Operations & Business Management
...and ensuring on‑time delivery with optimal cost and inventory management. Be a change agent in Daily Management to drive results through... .... Required Qualifications Minimum 5 years of progressive operations and cross‑functional management experience. Strong organizational...
Suggested
Hourly pay
Work at office
Local area
Fluke Health Solutions
Glenwood, IL
2 days ago
Head of Operations & Business Management
$91k - $136.5k
...Job Summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated... ...individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and...
Suggested
Hourly pay
Flexible hours
Shift work
Night shift
Amazon
Markham, IL
3 days ago
Seasonal Office Tech & Operations Specialist
...H&R Block is seeking a seasonal Operations Technical Specialist in Homewood, Illinois. You will ensure the operational readiness of tax offices through logistical support and maintenance tasks, playing a critical role in successful office openings and daily operations...
Suggested
Seasonal work
Work at office
H&R Block
Homewood, IL
2 days ago
Senior Operations Manager - Lab Pack Division
...US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.... ...focused industry Own and optimize a critical service center operation Lead and grow a high-performing technical team Champion...
Senior
Work at office
Flexible hours
TRADEBE
Griffith, IN
6 days ago
SMB Senior Account Executive, Comcast Business
SMB Senior Account Executive, Comcast Business Homewood, Illinois FreeWheel
Senior
FreeWheel
Homewood, IL
3 days ago
Seasonal, Operations Technical Specialist (Part Time)
$17.64 - $26.49 per hour
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network... ...issues and document incidents and resolutions within the case management system Deliver supplies and materials to and from office...
Minimum wage
Temporary work
Part time
Work experience placement
Seasonal work
Work at office
Local area
Relocation
Flexible hours
H&R Block
Homewood, IL
5 hours ago
SMB Senior Account Executive, Comcast Business
$68.75k
...in the marketplace. Job Description Senior Account Executive, Comcast Business (SMB... ...externally to their customers. Effectively manage a territory with a high activity and... ...levels are expected to: Understand our Operating Principles; make them the guidelines for...
Senior
Base plus commission
Work experience placement
Local area
Comcast Corporation
Homewood, IL
3 days ago
Senior Project Manager
...Senior Project Manager We are looking for a Senior P roject Manager to join our team in Dallas, TX . As a Senior Project Manager... ...skills to implement capital projects to improve cement plant operations and profitability. Why apply? Competitive wages. Company...
Senior
Temporary work
For contractors
Work at office
Quikrete Heavy Construction Materials
Midlothian, IL
10 days ago
Senior .NET Developer
$115k - $140k
...PAT Technology is looking for a Senior Software Engineer to join their Brink Point-of-Sale software development team. This role involves leading an engineering team, mentoring junior members, and designing maintainable solutions using C# .Net. Ideal candidates will have...
Senior
PARTech
Markham, IL
5 hours ago
Senior Pastor | Cornerstone Church
$60k - $70k
...leader with a passion for guiding a diverse congregation in faith and community impact? Cornerstone Church in Lansing, IL is seeking a Senior Pastor to provide visionary leadership through biblical preaching, direction, and administrative guidance. The church is deeply...
Senior
Liberty Heights Church
Lansing, IL
3 days ago
Senior Project Manager
$76k - $110k
...culture that embraces our cultural beliefs. Job Description THE POSITION : The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical...
Senior
Work at office
Local area
Monday to Friday
Flexible hours
Shift work
1 day per week
EVERSANA INTOUCH
Orland Park, IL
a month ago
Operations Manager
$50k - $60k
...General Summary The BY YOUR SIDE Operations Manager ensures a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff. This role provides day-to-day supervision of the...
Full time
Work at office
Immediate start
Work visa
Monday to Friday
Flexible hours
Shift work
Weekend work
Afternoon shift
byyoursideac
Tinley Park, IL
5 days ago
Operations Manager
$20 - $34 per hour
...something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...
Full time
Temporary work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
Flossmoor, IL
3 days ago
Head of Operations Management (m/w/d)
...College Hunks Hauling Junk and Movin is seeking an Operations Manager in Orland Park, IL. The role includes ensuring client satisfaction, managing operations, and overseeing employee training. The ideal candidate will thrive in a fast-paced environment and possess a Bachelor...
College Hunks Hauling Junk and Movin
Orland Park, IL
1 day ago
Operations Manager
$130k - $140k
...Competitive wages Paid time off 10 paid holidays Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this role ranges between $130,0...
Immediate start
Alta Equipment
Orland Park, IL
3 days ago
Head of Operations & Business Management
$91k - $136.5k
...Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking... ...individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and...
Hourly pay
Flexible hours
Shift work
Night shift
Amazon
Matteson, IL
5 days ago
Head of Operations Management (m/w/d)
...Miracle Restaurant Group LLC dba Arby's in Highland, Indiana is seeking a Shift Manager to oversee daily operations and manage team performance. Responsibilities include executing daily checklists, maintaining high service standards, and driving sales for success. The...
Shift work
Miracle Restaurant Group LLC dba Arby's
Highland, IN
1 day ago
Operations Manager- ABA Center
$52k - $55k
...Key Autism Services is growing and looking for an Operations Manager! The Operations Manager will work in collaboration with the BCBA Regional Center Director to manage the day to day operations of the facility. The Operation Manager will be primarily responsible for...
Work from home
Key Autism Services
Palos Heights, IL
1 day ago
Head of Operations Management (m/w/d)
...throughs to identify and address safety, cleanliness, maintenance, and operational concerns. Maintain a consistently clean, organized, and tour‑ready center aligned with operational standards. Manage cleaning tasks, restocking, vendor coordination, and work order...
Work at office
Jobtailor
Tinley Park, IL
1 day ago
Head of Operations & Business Management
...The Operations Manager is responsible for managing all operations and day-to-day traffic activities for the warehouse facility in an efficient and cost-effective manner while providing excellent customer service. A. M. Castle & Co. has over 135 years of experience as...
Work experience placement
Work at office
Castle Metals
Hammond, IN
2 days ago
Operations Manager
$70k - $80k
## Operations ManagerApplyremote type: On-Sitelocations: 1580 Blue Island, IL - A-Reliabletime... ..., human resources, inventory management, safety, and gross margin. Play an active... ...Proficient in specialty including prior senior lead / supervisor experience.* Must possess...
Daily paid
Temporary work
Local area
Night shift
LKQ
Blue Island, IL
2 days ago
Operations Manager
$16 - $28 per hour
...OPERATIONS MANAGER About Us As Seen on Oprah, ABC's Shark Tank, Millionaire Matchmaker, HGTV's House Hunters and more... With 200+ franchise locations across the U.S., College HUNKS Hauling Junk and Moving® is the largest and fastest growing junk removal and moving franchise...
College Hunks Hauling Junk and Movin
Orland Park, IL
3 days ago
Operations Manager
...GDI Integrated Facility Services is looking for a skilled Operations Leader in Alsip, Illinois. This role involves directing operational activities to meet cost and performance objectives, ensuring all work aligns with contract specifications. The candidate must have...
Contract work
GDI Integrated Facility Services
Alsip, IL
1 day ago
Operations Associate - Part Time
$19.8 - $22.9 per hour
...Operations Associate As an Operations Associate, you'll be the backbone of the storeensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Sephora
Orland Park, IL
4 days ago
Admin Operations Coordinator II-Hospitalists Full Time Days
...join our quest for better? Job Description The Admin Operations Coordinator II reflects the mission, vision, and values of NM... ...Operations or Practice Administrator and will be responsible for managing the daily operations of practice site(s), supervising...
Daily paid
Full time
Work experience placement
Work at office
Northwestern Memorial Healthcare
Palos Heights, IL
1 day ago
ASSISTANT PRINCIPAL - ELEMENTARY
Position Type: Administration/Assistant Principal Date Posted: 5/14/2026 Location: Dolton School District 149 Date Available: 07/01/2026 Closing Date: Until Filled Attachment(s): ~ Elementary School Assistant Principal.docx (1).pdf ...
Dolton School District 149
Calumet City, IL
4 days ago
Store Merchandising & Operations Leader
...Ulta Beauty in Highland, IN seeks a Merchandise Manager to lead a store team and execute operational strategies that drive sales, inventory control, and customer satisfaction. You will oversee staffing, training, and performance, ensuring adherence to policies while delivering...
Ulta Beauty
Highland, IN
3 days ago
Seasonal Office Tech & Operations Specialist
$17.64 - $26.49 per hour
...H&R Block in Merrionette Park, Illinois seeks a seasonal Operations Technical Specialist to ensure the operational readiness of tax offices. Responsibilities include supporting office setups, performing basic maintenance, and troubleshooting hardware issues. Ideal candidates...
Hourly pay
Seasonal work
Work at office
H&R Block
Merrionette Park, IL
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to (Senior) Operations Manager. Be the first to apply!