Director of Quality Control/Training

Responsive recruiter


If you've got an eye for detail, an aptitude for solving problems, and a drive to make sure that you and your teammates succeed, then we've got an opportunity for you. As Director of Quality Control and Training, you'll get the chance drive team success and make sure that customers' indoor air quality issues are solved. If you want a job with good long-term career growth, stability, and health/dental/vision coverage, join our team. At Green Home Solutions of Mount Airy, you will directly influence numerous aspects of the business - from process improvement to team building to customer service. As the company grows, your earnings potential grows, with generous incentives and a bonus structure in place.

Responsibilities

• Develop a training program to ensure technicians follow all company and S520 procedures.
• Provide Quality Control on all jobs.
• Provide customer service and support visits and link workflow to schedules to ensure maximum efficiency.
• Manage all testing, remediation and services to ensure proper processes.
• Collaborate with team and share information across the organization to build positive relationships with clients and coworkers.
• Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
• Maintain customer satisfaction by using creativity and ingenuity to investigate problems, identify resolutions, suggest enhanced add on services, and recommend improvements.
• Service existing accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting tests, and resolving problems.

Qualifications & Skills

• Technical degree or certification, or willingness to become certified in GHS offered courses - Required
• IICRC Certified - Desired
• Awareness of health and safety issues - Required
• Ability to adapt to work schedules and flexible shifts - Required
• Excellent customer service, communication and self-management skills - Required
• Ability to lift a minimum of 50 pounds - Required
• Ability to pass a criminal background check - Required
• Valid driver's license with good driving record - Required

Compensation: $40,000.00 - $100,000.00 per year


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Green Home Solutions is a company dedicated to improving indoor air quality. Studies show that people spend 90% of their time indoors and while asthma, allergies, and air quality related sicknesses are on the rise, Green Home Solutions has the answer. We offer fast, affordable and effective ways to solve indoor air problems Our mission is to reduce indoor air impurities that may cause illnesses; therefore, creating better work, school, and living environments for everyone. Our services include mold and odor removal, hospital grade disinfection, dispensing probiotics to provide a protective shield against indoor contaminants and maintaining the environment with air duct cleaning and crawlspace/basement encapsulation.

Green Home Solutions specializes in using products with plant-based ingredients and are safe when used as directed. Before we can ensure the high standards of our quality services, we first have to build a team of reliable and dedicated professionals. Every Green Home Solutions employee is an ambassador of our core values and is devoted to ensuring customer satisfaction. If you're interested in a career with Green Home Solutions, please review our positions.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to the franchisor.