Senior Product Marketing Manager

Overview Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. Parloa has powered over ONE BILLION interactions between global enterprise brands and customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer and TUI deploying Parloa at scale. About The Role At Parloa, our AI agents turn customer conversations into lasting loyalty. As a Senior Product Marketing Manager you will be an architect of how Global 2000 companies rethink their entire customer experience infrastructure. You aren’t just marketing AI; you are defining the new standard for human-AI interaction in the enterprise. You will play a crucial role in developing go-to-market (GTM) strategies, launching marketing initiatives, empowering sales efforts, creating thought leadership, digging into market data, and establishing a thorough understanding of customers and competition. You will be expected to communicate with confidence and authority, think and act strategically, operate autonomously, and collaborate across departments and time zones. Responsibilities Lead industry product marketing efforts in support of our commercial teams as they land 7-figure deals. Define Parloa’s overall market narrative for key industries, own the evolution of our industry ICP, and architect value frameworks and ROI narratives aligned to industry use cases. Develop content to support industry-focused sales initiatives and joint marketing with our largest partners; be the expert for enablement sessions and guide communication across multiple audiences and channels. Drive ecosystem industry-focused go-to-market strategies, empowering sales and partnerships with sophisticated use cases and proof points based on research and competitive differentiators in collaboration with our Competitive Intelligence team. Amplify thought leadership on AI agents and AI agent platforms, translate technical concepts into buyer language, create and/or collaborate on content, and speak at webinars and events. Lead strategic, high-impact industry initiatives by managing cross-functional projects that drive revenue growth, including key deal cycles, industry-defining research, strategic partner engagements, or executive events. Qualifications 5-8 years of experience in Product Marketing roles, or 8 years of experience in related roles (partner marketing, industry marketing, sales enablement, B2B direct marketing, etc.). Proven track record of supporting enterprise sales teams with storylines, collateral, enablement, and deal support. Ability to capture an audience in webinars, events, or sales trainings and communicate effectively. Ambidexterity for both strategy and tactics; capable of crafting strategic narratives with executives and creating visually appealing sales collateral. Our Recruiting Process Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser Why Parloa We’re at the beginning of a new era in customer experience, where AI understands, reasons, and takes action. We’re building agentic AI that enterprises trust with important customer moments. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership means accountability for outcomes. We operate in a fast-evolving category with high standards and complex problems. We hire people who think in solutions, communicate clearly, and follow through. We seek individuals who make decisions, take responsibility, and raise the standard for themselves and those around them. We’ve grown beyond the startup phase while maintaining fast execution, direct feedback, and meaningful contributions from day one. We’re backed by global investors and aim to become the global category leader in enterprise-grade conversational AI. Compensation OTE Salary Range: $160,000 - $180,000 + Equity Benefits & Compliance Parloa is committed to upholding high data protection standards, including GDPR and ISO 27001. Parloa is an E-verify employer in the USA. We provide equal opportunities to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, or other characteristics. #J-18808-Ljbffr