Nurse Manager - Observation Unit

Observation Unit
Full Time
Day Shift
7a-3p

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state's first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer's care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

The Nurse Manager is responsible for the operational functions the nursing unit(s) he/she oversees. All responsibilities are carried out in accordance with the mission, vision, strategic imperatives and standards of the LCHD, American Nurses Association Standards, and in accordance with the provisions set forth by the SC Nurse Practice Act.

Minimum Qualifications

Minimum Education: Bachelors of Science in Nursing
Minimum Years of Experience: 3 Years of Experience as an RN (At least 2 Years Should be in a Leadership Position/Capacity)
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: Current RN License to Practice in the State of South Carolina;
National Nursing Certification in Specialty at Time of Hire (or must be required within 6 months of Hire/Promotion);
Maintains Current CPR certification.
Required Training: None.

Essential Functions

• Provides excellent service to our customers (internal and external) is one of the fundamental objectives of Lexington Medical Center.
  • Measures and monitors patient/customer satisfaction. Reviews patient/customer feedback and develops action plans with staff to meet goals.
  • Builds and strengthens relationships based on mutual respect and trust. Fosters cooperation, open communication, and collaborative decision making among peers and staff.
  • Models service excellence. Exemplifies and holds others accountable adhering to LMC's Service Expectations policy.
  • Serves as patient/family advocate.
• Ability to acquire and administer human, financial, material and information resources in a manner that instills staff and customer trust and accomplishes the organization's mission:
  • Proficient in human resource management, developing employees by offering challenging growth opportunities and managing performance by overseeing work, providing feedback and holding employees accountable for unsatisfactory behavior.
  • Measures and monitors employee satisfaction. Reviews feedback and develops action plans with staff to drive improvement.
  • Fiscal accountability.
  • Assesses technology needs of assigned areas and develops and implements plan.
  • Proficient use of business tools/technologies.
  • Proficient time management, prioritization and critical thinking skills.
• Provision of high standards of care and practice in area(s) of responsibility:
  • Compliance with regulatory standards.
  • Awareness of current trends and best practices and implementation of proven/best practices as appropriate.
  • Develops, implements and monitors work plans with measurable outcomes paying attention to key indicators and making adjustments to meet desired outcomes.
  • Serving as a positive change agent and excellent collaboration skills.
  • Holding self and staff accountable for quality of care.
  • Identifies opportunities for improvement, motivates others to seek opportunities to improve processes through innovation and creativity.
  • Providing a safe environment for patients and employees, addressing concerns in a timely manner.
  • Creates a compassionate, supportive environment for patients and staff.
• Delivers messages effectively through both oral and written communication:
  • Uses effective communication skills such as active listening, conflict prevention, conflict management/resolution, negotiation and effective problem solving.
  • Adapts to various audiences and professionally delivers information in an accurate, concise, timely, and respectful manner.
  • Uses effective presentation skills.
  • Manages emotions in the face of pressure.
  • Efficient and timely communication of information to staff, peers and other leader

Duties & Responsibilities

• Leads with integrity, determination, initiative, and purpose, encouraging others to act with passion and drive:
  • Identifies, recruits and retains top talent.
  • Obtains employee engagement.
  • Provides effective reward and recognition strategies to enhance employee retention.
  • Maintains individual professional accountability.
  • Approaches situations in a positive and proactive manner and leads by setting the example.
  • Maintains effective relationships through the organization by meeting commitments as promised.
  • Negotiates effectively and respectfully, listening to other perspectives and analyzing the situation to determine the appropriate actions and outcomes.
  • Promotes a positive work environment, embraces diversity and supports shared governance structures and processes.
• Meets all requirements as defined by Lexington Medical Center's policies.
  • Completes yearly safety training and other mandatory classes.
  • Completes employee health workup.
  • Meets departmental attendance requirements.
• Ensure Hazardous Waste or Hazardous Waste Pharmaceuticals are discarded, stored, and managed with other compatible waste streams in containers that are properly labeled and closed prior to being shipped offsite for proper disposal. Initial RCRA training is received within 6 months of the hire date and continuing with annual RCRA training.
• Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance - equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.