Manager, Warehouse

The Role at a Glance

As a Warehouse Manager at Hilldrup, you will oversee daily warehouse operations, including inventory management, shipping and receiving, and order fulfillment. You will lead and train a team, implement process improvements, and ensure compliance with safety standards. Collaborating across departments and with logistics partners, you will optimize workflows, maintain accurate records, and drive operational efficiency. Your focus on organization, leadership, and continuous improvement ensures a productive, safe, and customer-focused warehouse environment.

How You'll Contribute

As a Warehouse Manager at Hilldrup, you will lead the day-to-day operations of our warehouse, overseeing inventory management, shipping and receiving, and order fulfillment. You will ensure all processes run smoothly, efficiently, and safely, while maintaining high standards of accuracy and productivity. Your role is critical to keeping our warehouse organized and ensuring our customers receive their goods on time.

You will lead, train, and mentor warehouse staff, fostering a culture of accountability, collaboration, and continuous improvement. You will coordinate staffing, oversee equipment use, and implement best practices to optimize workflow, while monitoring safety and compliance with federal and state regulations.

In this role, you will work closely with internal teams and logistics partners to plan, schedule, and execute the movement of goods. You will use warehouse management systems and other tools to maintain accurate inventory records, track shipments, and analyze operational metrics to identify opportunities for process improvements.

You will also drive initiatives that enhance efficiency, reduce errors, and improve overall warehouse performance. By leveraging your leadership, organizational skills, and supply chain expertise, you ensure that Hilldrup's warehouse operates at peak performance while delivering exceptional service to our customers.

Qualifications and Skills

Education/Work Experience

Skills

• Leadership and team management skills
• Training and mentoring abilities
• Inventory management and control expertise
• Knowledge of shipping, receiving, and order fulfillment processes
• Supply chain and logistics knowledge
• Proficiency with warehouse management systems (WMS) and ERP systems
• Process improvement and operational optimization skills
• Safety awareness and compliance knowledge (federal/state regulations)
• Analytical and problem-solving skills
• Organizational and multitasking abilities
• Strong communication skills (verbal and written)
• Ability to work with internal teams and external logistics partners
• Forklift and warehouse equipment operation knowledge (preferred)

Essential Job Functions

• Oversee daily warehouse operations, including inventory control, shipping, receiving, and order fulfillment.
• Supervise, train, and mentor warehouse staff to ensure high performance and safety compliance.
• Implement process improvements to enhance efficiency, productivity, and accuracy in warehouse operations.
• Monitor and maintain compliance with safety regulations and best practices in materials handling.
• Coordinate with third-party logistics providers (3PL) and carriers for seamless transportation and deliveries.
• Maintain accurate inventory records using ERP and warehouse management systems (WMS).
• Analyze operational metrics to identify areas for improvement and implement solutions.
• Plan and allocate warehouse resources, including staffing, equipment, and storage space.
• Oversee shipping documentation, packaging, and labeling to ensure accurate and timely deliveries.
• Manage workflow to meet daily, weekly, and monthly operational goals and deadlines.
• Resolve operational problems or conflicts, coordinating with other departments as needed.
• Ensure proper maintenance and operation of warehouse equipment and facilities.

About Hilldrup

Hilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida. Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals.

Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers.

Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility.

For more information about Hilldrup, click here: hilldrup.com/about-us/.

For information about our benefits, click here: hilldrup.com/benefits/.

Hilldrup is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities