LEAD CASH POSTER

Cash Posting Lead

Patient Care America is a premier renal healthcare provider specializing in precision medicine nutrition support and clinical solutions for kidney disease patients. We offer evidence-based therapies such as IDPN (Intradialytic Parenteral Nutrition) and IPN (Intraperitoneal Nutrition) to help manage malnutrition and improve clinical outcomes. Backed by published research demonstrating improvements in albumin levels, our therapies are trusted by nephrology teams and dialysis clinics nationwide. Proudly accredited by PCAB, ACHC, and NABP, we uphold the highest standards of safety, quality, and care. But our commitment extends far beyond delivering infusion therapies; our value-added services include oral nutrition supplement programs, access to our clinical support nurse team, patient support networks and free continuing education for registered dietitians and nurses. As a leading renal solutions provider, we also offer bundled prescription medications, streamlining delivery and supporting improved medication adherence. To support patients beyond the clinic, we provide digital tools and community-based platforms tailored to their needs and experiences. These tools include educational resources, the TransplantLyfe365 app, and an online peer community that helps patients connect with others and manage the everyday challenges of chronic kidney disease and transplantation. Driven by a dedicated commitment to scientific rigor, clinical excellence and compassionate care, Patient Care America is redefining what it means to be a true partner through each stage of kidney care.

BENEFITS Our company offers: Competitive pay Monthly bonus program Generous paid time off Paid holidays Health insurance Life insurance Employer paid Long-term and Short-term Disability Wellness 401k retirement with company matching program Educational assistance Career growth and much, much more!! You must be able to pass a drug, background screen and be eligible to work in the U.S.

JOB SUMMARY:

The Cash Posting Lead is responsible for the timely and accurate posting of all payment types in the billing system to ensure accurate and timely reporting of receivables in accordance with company policies, practices and procedures. The cash posting lead also serves as technical support among the cash posting team by planning and coordinating daily tasks with the team and communicating goals and deadlines based on the department needs and priorities.

QUALIFICATIONS:

Associate or Technical degree in Accounting Finance or a related discipline highly preferred.

• Minimum 3 years of Cash Posting experience required.
• Versed in Mathematics, basic accounting experience preferred.
• Knowledge and experience working with R2 and/or Key Centrix highly preferred.
• Infusion pharmacy experience a plus.
• Healthcare billing and collections experience preferred.
• Demonstrates in-depth analytical skills to research and resolve problematic remits.
• Strong experience in posting various insurance and credit card payments
• Supervisory experience preferred but not required.

• Detail-oriented with strong organizational skills.
• Ability to multi-task, prioritize, meet deadlines and work independently.
• Possesses good interpersonal skills; ability to work independently and as part of a team.
• Facilitates work production results by incorporating exceptional planning and organizational skills.
• Utilizes clear verbal communication skills to source and exchange information; utilizes written communication skills to prepare documentation and report results as warranted by job responsibilities.
• Analytical skills apply to pre-established work processes that may require preparation of reports or documents for further review or analysis.
• Ability to identify problems within the work routine that can be handled at level and refer escalated matters for further resolution.
• Computer literacy in standard office applications.
• Promotes a philosophy that is customer driven with excellent service results.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work collaboratively with the cash posting team to meet the daily posting goal.
• Work Collaboratively with management to create solutions for identified posting issues.
• Acts as a point of contact and liaison for the team regarding cash posting matters.
• Work collaboratively with management on process improvement projects.
• Conduct weekly huddles to maintain the lines of communication among the team and set clear expectations.
• Enforce and strive for all deposits to be posted its entirety monthly.
• Efficiently, timely and accurately post cash and adjustments.
• Ensure that denials and zero remits are also being posted routinely as these affect the accuracy of the AR.
• Ensure that payment reviews are being processed after each batch is processed or at least scheduled to be adjusted before month end close.
• Ensure that patient balances and secondaries are transferred timely for next steps.
• Report unposted deposit issues to management timely to allow time for solution prior to month end close.
• Ensure the completion and monthly maintenance of reconciliation
• Ensure that documents are filed and scanned according to guidelines after a month close.
• Research unidentifiable payments and missing remits.
• Identify and request ERA/EFT enrollment for unenrolled payers.
• Identifies and follows appropriate protocol to correct payments and billing discrepancies
• Observe and report to management behavioral concerns that may require performance or disciplinary actions.
• Aide and train staff in the onboarding process of new employees when applicable.
• Communicates effectively with teammates within department; Supports the team culture within the organization by adhering to policies, practices and the Company's mission statement.
• Initiates and promotes quality checks.
• Adapts to and demonstrates multi-tasking skills when dealing with frequent changes in an ever-evolving work environment.
• Other duties as dictated by business conditions or management directive.

Monday- Friday 8:30AM-5PM, no weekends