Salesforce Technical Architect

Role description

Salesforce Technical Architect

Architect I - Enterprise Solutions

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is seeking an experienced Salesforce Technical Architect to lead the design, architecture, and implementation of enterprise-scale Salesforce solutions. The ideal candidate will have deep expertise in Salesforce platform capabilities, enterprise integrations, security architecture, data management, and technical governance.

The opportunity:
• Salesforce Architecture & Technical Leadership
• Provide overall technical direction for Salesforce implementations across multiple business domains and delivery teams.
• Define and own the end-to-end Salesforce solution architecture, including application architecture, integration design, security model, data architecture, and platform standards.
• Design scalable, maintainable, and high-performing Salesforce solutions leveraging Lightning Experience, LWC, Apex, OmniStudio, Flows, and Salesforce Industry Cloud capabilities.
• Establish technical governance, architecture review processes, development standards, coding best practices, and deployment strategies.
• Lead architecture decisions for greenfield Salesforce implementations, Salesforce organization setup, and enterprise-wide Salesforce transformation initiatives.
• Collaborate with Enterprise Architects and Technology Leadership to ensure alignment with overall enterprise architecture standards.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need :
• 10+ years of overall IT experience with at least 6+ years in Salesforce architecture, design, and development.
• Proven experience leading large-scale Salesforce implementations and enterprise digital transformation programs.
• Hands-on experience establishing new Salesforce organizations and defining enterprise-wide Salesforce architecture standards.
• Strong experience delivering Salesforce solutions involving Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, and Lightning Platform.
• Experience working in Agile delivery environments and leading geographically distributed teams. Healthcare Payer domain experience is highly preferred.
• Salesforce Certifications Mandatory Salesforce Certified Platform Developer I Salesforce Certified Platform App Builder Salesforce Certified Application Architect or System Architect
• Preferred Salesforce Certified Technical Architect (CTA) Salesforce Certified Platform Developer II Salesforce Certified Integration Architect Salesforce Certified Data Architect Salesforce Certified Sharing and Visibility Architect Salesforce Sales Cloud or Service Cloud Consultant Certification Technical Skills Salesforce Platform Lightning Web Components (LWC) Apex Development OmniStudio (FlexCards, OmniScripts, Integration Procedures, DataRaptors) Visualforce Salesforce Flows Aura Components Salesforce DX Experience Cloud Salesforce Industry Cloud Integration & Enterprise Architecture REST/SOAP APIs MuleSoft Platform Events Event-Driven Architecture Middleware Platforms Enterprise Integration Patterns Single Sign-On (SSO) OAuth, JWT, SAML Data & Security Data Modeling and Data Migration Salesforce Security Model Role Hierarchy and Sharing Rules Shield Platform Encryption Master Data Management Data Governance Development & DevOps Git, CI/CD Pipelines Copado, Gearset, Azure DevOps ANT Migration Tool Automated Testing Frameworks Code Review and Quality Governance
• Additional Technologies
• JavaScript HTML5, CSS3 SQL/PLSQL Java/.NET (Preferred) Cloud Platforms (Azure/AWS Preferred) Technical Architect Expectations
• Define and communicate the overall Salesforce technology vision and architecture roadmap. Establish platform governance, reusable frameworks, development standards, and architectural best practices.
• Ensure security, compliance, scalability, maintainability, and performance of enterprise Salesforce solutions.
• Lead architecture reviews and provide guidance during design, development, deployment, and support phases.
• Drive innovation by evaluating new Salesforce capabilities and emerging technologies.
• Mentor technical teams and build architecture maturity across the Salesforce competency.
• Act as the final technical escalation point for complex design and implementation challenges.
• Collaborate with business leaders to ensure technology investments align with strategic objectives and deliver measurable business value.
• Preferred Domain Experience
• Healthcare Payer Operations Claims Processing Membership & Enrollment Provider Management Care Management Customer Service Operations Digital Member Experience Regulatory and Compliance Programs

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: California

Compensation Range : $109,000-$164,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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