Area Operations Manager

Job Description

Job Description

Position Title: Area Operations Manager - Pagosa

Reports To: Chief Operating Officer
Department: Operations
Direct Reports: Drivers, Tippers, Mechanic, Customer Service Representatives
Company Location: Pagosa Springs, CO
Salary Range: $95k-$105K DOE

Position Summary
Bruin Waste Management dba as Elite Recycling and Disposal is seeking a hands-on, results-driven  Area Operations Manager to oversee daily operations out its Pagosa Springs office. This role ensures the safe, cost-effective, and efficient delivery of refuse and recycling services while leading a diverse team in both field and office settings. This position plays a vital role in connecting field teams, office staff, and customers. Flexibility, integrity, and a proactive mindset are essential. Duties and responsibilities may evolve based on operational needs.
Minimum Qualifications

• High School diploma required; Bachelor’s degree preferred.
• 5+ years in a supervisory role, preferably in waste management, logistics, trucking, construction, or related fields.
• Strong leadership, communication, and organizational skills.
• Proficiency with computers and operational systems.
• Valid Colorado Driver’s License (CDL preferred).
• Ability to lead in the field and office environments.

Key Responsibilities:
Leadership & Team Management

• Supervise, coach, and mentor field and office teams.
• Promote a positive, inclusive work culture.
• Conduct regular performance evaluations and provide ongoing feedback.

Hiring & Training

• Work with HR to identify staffing needs, recruit talent, and onboard new hires.
• Provide structured training, orientation, and ongoing employee development.

Operations & Fleet Maintenance Oversight

• Monitor daily routes, field operations, transfer station operations, and customer service activities.
• Ensure safety policies and procedures are followed at all times.
• Conduct field visits with personnel and lead safety meetings.
• Manage area maintenance activities to ensure fleet is running reliably and being maintained to company and manufacturer standards.

Customer & Community Relations

• Act as a key point of contact for clients.
• Resolve service issues and foster long-term customer relationships.
• Support sales efforts and help grow market presence.

Compliance & Reporting

• Maintain regulatory records (e.g., DOT compliance, CDPHE reporting, OSHA).
• Conduct audits and ensure documentation accuracy.

Financial Management

• Manage budget, control costs, and track performance against Profit & Loss targets.
• Assist with capital planning and fleet management.

Key Skills & Attributes

• Independent thinker with initiative and strong follow-through.
• Detail-oriented, organized, and committed to excellent service.
• Able to manage multiple priorities and lead by example.
• Computer skills including: Microsoft Office, Teams, email, Customer Information Systems

Physical & Mental Requirements

• Regularly: sitting, computer use, attention to detail.
• Occasionally: walking, lifting (up to 25 lbs), traveling.
• Must have good vision, hearing, and verbal communication skills.

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