Program Assistant II

Senior Affairs Program Assistant

Assist in the implementation of various Senior Affairs programs; provide assistance and information to senior citizens; provide transportation services for frail, elderly or restricted seniors; perform record keeping, cash handling, and receptionist duties for Senior Affairs programs and perform related tasks relative to assigned area of responsibility. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

1. Assist in implementing various senior activities within senior programs; assist in the recruitment and placement of program volunteers.
2. Provide assistance and information for senior citizens regarding programs, resources and health benefits available; answer questions seniors may have regarding programs.
3. Provide seniors with transportation to medical appointments and grocery stores; transport seniors safely and use most efficient routes.
4. Perform receptionist duties; answer telephones, relay messages and provide information regarding senior programs.
5. Provide cash handling services; operate cash register and collect money for senior activities and trips.
6. Perform record keeping duties; input data into computer, maintain membership and participant records and files, operate photo copier and fax machine.
7. Assist with planning and coordinating senior trips; take reservations and accompany participants on trips.
8. Coordinate and plan meal site activities; order food and supplies, set up lunchroom and drive van as needed.

1. Post program flyers and marketing materials on bulletin boards as needed.
2. Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis. High school diploma or GED; and One (1) year of senior services or customer service experience. Additional requirements: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental: Office and field environment; travel from site to site; exposure to computer screens, vehicles, noise, inclement weather conditions; work closely with others. Physical: Essential and supplemental functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods; moderate or light lifting and carrying; operating motorized equipment and vehicles.