Maintenance Tech

Maintenance Tech

Casago Coastal North Carolina is a locally led, locally operated vacation rental management group serving four of the most beloved stretches of the North Carolina coastline through our family of brands: Hatteras Realty (Hatteras Island and the southern Outer Banks), Atlantic Beach Realty (the Crystal Coast), Carolina Coast Retreats (the Cape Fear region, including Wilmington and Topsail), and Carolina Breeze Vacations (the Brunswick Islands).

We are led by a team with decades of combined experience investing in, growing, and operating successful vacation rental management companies and that experience is paired with on-the-ground local managers who live in the markets they serve. The people making decisions about a homeowner's property or a guest's stay are part of the same community, with the authority to act in real time. We believe vacation rental management is a relationship business, and relationships are built locally.

For homeowners, we are an advocate first focused on protecting the home, maximizing income, and delivering transparent, real-time reporting. For guests, we deliver professionally cleaned, fully equipped homes backed by reliable local support from check-in to check-out.

As part of the Casago network, North America's largest specialized vacation rental manager, our local teams are backed by enterprise technology, distribution across 25+ leading channels including Vrbo, Airbnb, and Booking.com, and the operational resources of a national platform while the strategy, service, and relationships remain ours, built locally for the long term.

Position Summary

We're looking for a skilled and dependable Full-time Maintenance Technician to help keep our 200+ vacation rental homes in top condition. In this role, you'll be the go-to person for tackling repairs, performing preventative maintenance, and ensuring our guests enjoy a safe and comfortable stay. From troubleshooting WiFi to replacing HVAC filters, and light maintenance repairs. Every day brings variety and the satisfaction of solving problems.

Key Responsibilities

• Respond to maintenance requests from owners and guests in a professional, timely manner.
• Perform general and preventative maintenance, including:
• Changing light bulbs and replacing batteries in remotes and smoke detectors
• Repairing sliders and window screens
• Replacing HVAC filters
• Troubleshooting appliances, WiFi, and cable
• Installing and troubleshooting smart locks and smart home devices
• Maintaining property grounds
• Complete company training and compliance courses.
• Participate in the on-call rotation for after-hours emergencies.

Required Qualifications

• High school diploma or equivalent
• Valid driver's license with a good driving record
• Strong customer service and communication skills
• Ability to stand and walk for extended periods and lift 20+ lbs.
• Willingness to work weekends, holidays, and participate in on-call rotation
• Comfortable using a smartphone and operational app platforms
• Bonus points for skills in HVAC, carpentry, pool/spa maintenance, or smart home technology

Compensation, Benefits, & Schedule

Hourly Rate

$17 - $20

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Dental insurance
• Health insurance
• Vision insurance

Schedule

• Full-time | On-site | Surf City, NC