Event Operations Lead

About Us

Join a Team That's Anything But Ordinary

At High Spirits Hospitality, we don't just host events-we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 100 part-time team members, we produce more than 1,000 events a year-and we're just getting started.

We believe in delivering exceptional customer service and building a team culture that's nothing short of REMARKABLE.

Our Values:

We are...

• R adically Inclusive
• E mbracing Individuality
• M aking Life Fun
• A ctive Learners
• R esponsible Citizens
• K eepin' It Real
• A head of the Curve
• B old
• L eading with Heart
• E xceeding Expectations Everyday

Our Event Operations Leads help turn a carefully planned event into a smooth, polished, unforgettable experience. This role is ideal for someone who can take charge on event days, lead with confidence, solve problems quickly, and create a calm, welcoming environment for clients, guests, and teammates. Whether leading a venue shift, supervising banquet flow, or bartending at a high-energy event, this role is all about ownership, execution, and making sure every detail comes together beautifully. This can be a part-time or full-time role, although weekend work is required.

What You'll Own

• Own event execution on assigned shifts, including setup, service flow, breakdown, and real-time problem solving.
• Own the guest and client experience in the room by leading with professionalism, urgency, and hospitality.
• Own staff direction on shift, including delegation, follow-through, coaching, and holding standards.
• Own guest safety, responsible alcohol service, and compliance with operational standards across venue spaces, bars, and event support areas.

Key Responsibilities (50% of workload)

• Complete physical event work, including setup, breakdown, resets, deep cleaning tasks, and maintaining clean, polished event spaces.
• Support laundry, dishwashing, bar breakdown, and other back-of-house reset tasks needed to prepare for upcoming events while following company standards and applicable state and local regulations for cleaning, storage, prep, and service.
• Move equipment, supplies, and event materials between venues and help keep storage areas, prep spaces, and the warehouse organized and event-ready.
• Run occasional errands and support operational pickups, deliveries, and last-minute venue needs as assigned.
• When assigned to bartend, prepare drinks accurately, restock bar products, monitor safe alcohol consumption, and help ensure alcohol storage, prep, service, and cleaning procedures follow company policy and applicable state and local regulations.
• May periodically work event shifts as a wedding coordinator or assistant coordinator, helping ensure seamless execution and timely resolution of client needs.
• Maintain a strong working knowledge of our full event offerings-including venue rentals, equipment rentals, food, beverage, A/V, and staffing services-so you can support smooth execution and answer client or vendor questions with confidence.

Venue & Event Management Expectations (50% of workload)

• Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and helping ensure events run smoothly, safely, and to company standards.
• Serve as the primary on-site point of contact for clients, guests, vendors, and contractors, responding calmly and professionally to changing needs, operational issues, and event concerns.
• Monitor vendors, contractors, and staff for safety violations and compliance concerns-particularly in food service, alcohol service, and life safety areas-and address or escalate issues promptly.
• Complete physical event work, including setup, breakdown, resets, and cleaning tasks, while staying attentive, flexible, and responsive throughout the event.

Professional Standards & Company Expectations

• Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.
• Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others.
• Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business.
• Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.
• Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards.
• Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change.
• Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed.
• Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
• Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate.
• Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.
• Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
• Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace conduct standards.
• Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.
• Support alcohol service or alcohol-related event duties as needed, in accordance with company policy and applicable law.
• Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.
• Perform other duties and support additional shifts or assignments as needed based on business needs.

Success in This Role Looks Like

• Event spaces are fully set, staffed, and reset correctly with strong attention to detail.
• Clients and guests feel supported, welcomed, and cared for throughout the event.
• Staff receive clear direction and the event team stays focused, productive, and professional.
• Issues are addressed quickly, calmly, and in alignment with company standards.
• Recaps, inventory notes, and cash handling responsibilities are completed accurately and on time when assigned.

Typical Schedule

This is an event-based role with both part-time and full-time opportunities. Part-time team members are typically expected to work 4-8 evening or weekend shifts per month. Full-time team members usually work 6-10 event shifts per month in addition to 3-4 weekday shifts supporting non-event duties. Because event schedules vary from week to week, flexibility is essential. There is some seasonality to the position, with our high season being March-May and September-December.

Compensation & Benefits

• This is a non-exempt position that pays $17-$25 an hour depending on the shift and assignment.
• May be eligible to receive tips for certain shifts or assignments.
• Health insurance stipend through our Blue Cross ICHRA plan.
• Eligible to enroll with Palmetto Proactive Healthcare for just $30 a month.
• Accrued Paid Time Off and Paid Holidays.
• Paid parental leave with a flexible return-to-work program.
• Eligible to participate in our Employee Referral Bonus programs.
• Weekly pay.

We're looking for someone with the experience, drive, and heart to thrive in a fast-paced, people-centered role. To be successful, you should:

• Have 1+ years of experience in a relevant role, specifically in event production or hospitality.
• Lead with respect and inclusivity-we proudly serve clients of all backgrounds, identities, beliefs, and relationships, and team members must be able to support all clients with professionalism and care.
• Bring remarkable leadership skills and the ability to guide clients and teammates with confidence.
• Be comfortable using Microsoft Office tools and other technology to stay organized and efficient.
• Be able to communicate clearly and professionally in English, both verbally and in writing, to perform the essential functions of the role.
• Be highly organized, analytical, and ready to tackle challenges with creative problem-solving.
• Present yourself professionally and confidently in client meetings, venue tours, networking events, and on-site event support roles.
• Have the flexibility to work frequent evenings and weekends to accommodate client needs.
• Be at least 21 years old due to alcohol service.
• Have a valid driver's license and reliable vehicle for daily travel between venues and our corporate office.
• Have a cell phone with voice, text, and data capabilities available for work use.
• Be able to perform the essential functions of the role, with or without reasonable accommodation, including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.
• Hold a high school diploma or GED. A college degree is not required-we care more about your experience and attitude.
• Be able to successfully pass a background check consistent with applicable law and the requirements of the role.
• Be able to successfully pass a drug screening consistent with applicable law and company policy.
• Must be authorized to work in the United States.
• Maintain a SC Alcohol Server Certificate.