Account Associate - State Farm Agent Team Member

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 and currently lead a team of seven. I've been with State Farm for 30 years, including 16 years working in underwriting and human resources before deciding to pursue agency ownership. I wanted the opportunity to make a more personal impact by helping others and making a difference in people's lives.

Being involved in our local community is incredibly important to me. I serve on the Downtown Development Committee and genuinely enjoy finding ways to support our community, strengthen local relationships, and contribute to its continued growth.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, licensing reimbursement, and a stipend toward short-term disability or life insurance. We also place a strong emphasis on work-life balance and supporting our team members both personally and professionally.

I'm looking for someone who is motivated, competitive, and a true team player. The right person will take pride in getting the job done, enjoy working toward goals, and genuinely care about helping people every day. If you're looking for a supportive, family-oriented team where hard work is valued and making a difference matters, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for John Fulmer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.