Front Desk Lead

Job Description Rooted in a rich family legacy since 1961, Salon Venustas is a premier salon on the Connecticut shoreline with a flawless 5.0-star reputation . Built on casual elegance and exceptional care, we are a place where \"everybody is family.\" We are seeking a proactive Front Desk Lead to drive sales, support our team, and anchor our guest experience. Part-time (15–20 hours/week) Evening shifts (Tue–Thu) and/or alternate Saturdays $18.00 - $20.00 per hour The Role As the face of our salon, you will balance high‑end guest relations with seamless daily operations. If you are organized, love a fast‑paced environment, and have a knack for client hospitality, you will thrive here. Key Responsibilities Guest Relations: Provide 5-star customer service, manage guest check‑ins/outs, and handle inquiries with warmth and professionalism. Operations: Coordinate guest reservations, manage multi‑line phones, and optimize the daily stylist calendar. Sales: Process transactions accurately, drive retail sales, and confidently recommend premium salon products. Salon Visuals: Assist with social media engagement, retail merchandising, and keeping the reception area pristine. Qualifications 1+ years of customer service experience (salon, hospitality, or administrative experience preferred). Exceptional communication skills, a welcoming presence, and professional phone etiquette. Strong multitasking abilities and sharp attention to detail. Basic computer literacy and comfort with digital calendar management. Ability to work evening shifts and/or alternate Saturdays. Benefits & Perks Competitive pay ($18.00 - $20.00/hr) Generous employee discount on premium services and products A beautiful, upscale, and deeply supportive team environment Company Description Located in the heart of Madison, Connecticut's shoreline, Salon Venustas is a top‑rated, full‑service beauty salon celebrated for its elegant, warm atmosphere and expert team. Rooted in hospitality and artistry, our stylists and front‑desk staff work together to deliver sophisticated, personalized styling—from classic to edgy—while making every guest feel genuinely pampered, comfortable, and empowered #J-18808-Ljbffr Salon Venustas