Appliance & Electronics Technician

Job Description

Job Description

Are you interested in working for a company that makes a difference in people’s lives? Do you want to work for a company that values its employees and supports professional growth?  

Prism Specialty Restoration, the industry leader in specialty contents restoration, is opening a new franchise in Las Vegas for the restoration of electronics, art, textiles, and documents for residential and commercial insurance claims. 

Joining the Prism Specialties Team Provides:  

• Teamwork: Experience what it is like to work in a team environment surrounded by people who support and encourage each other each day.
• Learning & Development: Develop your skill set within the company by increasing your knowledge and experience in contents restoration and customer centricity. 
• Training: You will receive virtual and in-person training - travel required for training.

A Day in the Life of an Appliance and Electronics Restoration Technician:

• On-site evaluation (in homes and businesses) of damaged appliances or electronics from insurance claims involving fire, water, or lightning strike damage.
• Troubleshoot, identify problems, and repair fire and water restoration equipment, including dehumidifiers, blowers, air scrubbers, hydroxyl/ozone generators, foggers, water extractors, etc. from Restoration Contractors.
• Inventory, remove, and transport electronic items and appliances.
• Disassemble and evaluate electronic items to be cleaned, serviced, and/or repaired.
• Test, clean, restore, and reassemble electronic items to pre-loss condition.
• Follow basic troubleshooting guidelines on each piece of equipment, meeting target trouble shooting times, and other instructions provided by your supervisor.
• Read equipment manuals and understand how the equipment operates.
• Read electrical schematics and use a multi-meter to troubleshoot electrical problems.
• Disassemble, remove bad parts, install replacement parts, assemble, and perform final equipment test equipment meeting target repair times.
• Inventory items of equipment and record the model number, serial number, and take pictures using an iPad.
• Record findings on problems, take corrective action, and log final test results in the computer that are easy to understand.
• Order equipment parts as needed
• Deliver and reinstall electronic items and appliances back to insured’s home or business.

What We are Looking for in You:  

• Ability to successfully diagnose, clean, and repair appliances.
• Comfortable working in dirty environments (within insureds’ homes or businesses) in post-peril (fire, floods, etc.) environments.
• Ability to consistently exhibit empathy and compassion.
• Demonstrated strong mechanical skills and problem-solving skills.
• Professional, neat, and clean appearance that represents the Prism Specialties brand.
• Ability to collaborate within a team environment with a positive attitude.
• Available to work overtime hours on occasion, including nights or weekends.
• Ability to lift and carry 50 pounds during pick-up and delivery activities.

Compensation

• Will consider part-time (3-4 days per week) or full-time.
• Hourly: $18 to $25 per hour.
• Company performance bonus.
• Healthcare and 401K are not available at this time but are expected to be supplied as the business grows.

NOTE: Must be willing and able to pass criminal and motor vehicle operation background checks and be comfortable driving a 16’ box truck.

Prism Specialty Restoration of Greater Las Vegas is an equal opportunity employer. We consider applicants for employment without regard to any status protected by applicable federal, state, or local law.