Global CX Advocate & Stakeholder Lead

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CACI International Inc in Reston, VA is seeking a Customer Advocate to lead customer experience programs across a global enterprise, driving CX strategy, VoC initiatives, NPS metrics, and action plans to improve service delivery for 40,000+ users.

The role requires a BA/BS and 13+ years of relevant experience, an active Top Secret clearance, and a track record of translating customer feedback into executive-level recommendations.

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Vacancy posted 2 days ago

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