Leasing Consultant

Job Title: Leasing Consultant Salary: $20 to $21 per hour + bonus opportunities Schedule: Monday–Friday with weekend flexibility Benefits Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and a robust recognition program. Responsibilities Coordinate all activities related to affordable apartment rentals, move‑ins, move‑outs, and lease recertifications. Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Listen, understand, and show empathy and respect to tenants. Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes. Ensure model apartments are in touring condition. Orient prospective and current residents to the property. Process renewal paperwork and ensure documentation is delivered to current residents on a monthly basis. Maintain accurate and detailed records of traffic activity by entering applicable information into the computer. Follow up with all prospective residents via phone, mail, or email. Convert phone traffic into scheduled appointments with prospective residents in order to tour the property. Inspect apartments prior to resident move‑ins and ensure apartments are in move‑in condition by coordinating move‑in/out needs and schedules with the maintenance team. Create and maintain confidential resident files, reviewing move‑in paperwork with new residents. Complete weekly leasing reports accurately and timely. Ensure all open and close procedures are completed daily. Assist with ongoing resident relations throughout the occupant’s tenancy by responding promptly and accurately to requests. Shop competitive properties and inspect buildings and grounds to ensure safety and cleanliness. Assist with processing work‑order requests for residents and ensure work is completed in a timely manner. Support management with clerical tasks such as answering phone calls, filing, and processing property invoices. Assist with planning and implementing resident activities to increase resident retention. Comply with all company policies, health and safety rules, and applicable local, state, and federal laws. Perform other duties as assigned. Education & Experience High school diploma required. Minimum of one year of previous sales experience preferred. One year of previous residential leasing experience preferred. One year of previous affordable residential leasing experience with Section 8 and Tax Credit preferred. Skills & Requirements English and Spanish reading, writing, comprehension, and conversational ability required. Excellent customer service and interpersonal skills. Prior experience with Yardi Voyager or an equivalent system preferred. Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Strong interpersonal skills for communicating with all levels of management. Sensitivity to confidential matters required. Ability to work independently and prioritize effectively in a fast‑paced environment. Ability to relay technical concerns with adequate detail quickly and accurately. Ability to use general office equipment (telephone, fax machine, printer, copier, key‑track system). Strong organizational and time‑management skills. Ability to cope with and defuse situations involving angry or difficult people. Valid driver’s license, clean driving record, and current auto insurance required. Compliance with all safety requirements. Must complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. #J-18808-Ljbffr Avenue5 Residential