Lead Host
$14 per hourUrban Grub
Lead Host | Urban Grub
Compensation: $14.00/hr base + $8.00 to $12.00/hr in tips
Total Earning Potential: $22.00 to $26.00/hr
Urban Grub is more than a restaurant. It is a high-volume, fast-paced culinary destination. We are looking for a Lead Host who does more than just greet. We need someone who can command the floor, orchestrate the flow of our dining room, and lead our hosting team by example. If you are a hospitality professional who thrives under pressure and enjoys the strategy of a busy reservation book, we want you at the front door.
As the Lead Host, you are the air traffic controller of the restaurant. You are not just seating guests; you are managing the rhythm of the entire evening.
- Master the Book: Take full ownership of the OpenTable platform to maximize covers while maintaining a seamless flow for the kitchen and service staff.
- Floor Leadership: Lead the host team. You will ensure all standards for greeting, seating, and phone etiquette are met.
- Guest Relations: Handle VIP arrivals, special requests, and waitlist management with grace and professionalism.
- Strategic Seating: Balance the dining room intelligently to ensure no server is overwhelmed and every guest feels prioritized.
- Communication Hub: Act as the primary link between the kitchen, management, and the service floor.
- OpenTable Expert: You have significant experience with OpenTable and understand how to manipulate a floor plan for efficiency.
- Experienced Leader: You have previously held a Lead Host or Senior Front-of-House position in a high-volume, upscale-casual environment.
- A Pro Under Pressure: You stay calm and upbeat when the lobby is full and the phones are ringing.
- Detail-Oriented: You notice the small things, from a smudged front door to a guest who has been waiting two minutes too long.
- Benefits: Health, Vision, and Dental Insurance.
- Perks: Free employee parking (a rarity in 12 South!) and generous dining discounts across multiple concepts.
- Growth: We are a growing group and prefer to promote from within for management roles.
If you have the experience and the hospitality heart to lead our front-of-house team, apply today with your resume and a brief note about why you are the right fit for Urban Grub.
Vacancy posted 3 days ago
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