MED ASST CERT OP I

Job Description

Job Description

Overview

The Medical Assistant Certified will assist the provider and health care team in providing excellent customer service and quality patient care by performing a variety of clerical and patient-related tasks.  Duties may include but are not limited to: injections, measuring patient vital signs (weight, height, blood pressure, pulse, respirations, and temperature), managing rooming and patient flow,  pre-visit preparation, assist with the patient visit, post-visit duties, informing the provider of schedule changes that impact patient flow.  May assist with front office activities, scheduling tasks and reporting test results as directed by the provider.

Position Reports To: Practice Manager

Responsibilities

1. Greets patients in a prompt and friendly manner and prepares patient for exam; in conjunction with clinical team to maintain timely flow of patients.

2. Obtains and records appropriate vital signs, per department protocols or guidelines in the electronic medical record (EMR).

3. Obtains patient medical history and reason for visit; documents accurately, in order to maintain a complete and legally correct medical record.

4. Administers injections and medication as directed by the provider.

5. Assists in procedures and minor emergencies, as directed by the provider or RN with in the Medical Assistant Certified scope of practice.

6. Schedules lab, x-ray, and other tests as directed by the provider. Instructs the patient in routine collection of samples; testing procedures and general requirements by specific depts. Provides follow-up lab results and callbacks to patients as delegated.

7. Communicates with patients, relays important information to the provider, and provides follow-up to the patient. Tasks may include contacting the pharmacy with medication orders and medication refills.

8. Responsible for maintaining clean exam rooms, cleaning instruments and stocking items for use in the exam and procedure rooms daily.

9. Available to “float” as this role involves cross-coverage for clinics to ensure adequate staffing and continuity of care across Ambulatory Care Network.

10. Required to maintain active Basic Life Support (CPR) certification.

11. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• High school graduate or GED.
• Accredited Medical Assisting program graduate, or enrolled in externship program, OR Medical Assistant Apprentice with completion of the curriculum, passed the CCMA exam, and is awaiting InReach committee consideration to receive Medical Assistant -Certified (CM) Licensure.
• Active Medical Assistant Interim (IC) or Medical Assistant - Certified (CM) license through the Washington State Department of Health or Internal Apprentice awaiting licensure.
• Basic Life Support (CPR) certification (within 90 days of hire).

Desired:

• Previous experience as a Medical Assistant in an ambulatory care setting.
• Basic computer skills.
• Experience with EPIC electronic health records.