Vice President Markets Tax Operations

Shape the future of operational efficiencies and your career when you spearhead our intelligent automation initiatives to design the future of operational efficiencies. You have found the right team!As a Vice President Markets Tax Operations within the North America Markets Tax Operations team, you will own the end-to-end cadence of leadership reporting, strategic messaging, and operational transparency, ensuring senior stakeholders receive clear, data-driven narratives that accurately reflect the team's performance, priorities, and risk. You will coach and mentor team members, collaborate with stakeholders, design, and deliver training on workflow automation, and streamline and revolutionize the firm’s processes.Job responsibilitiesDevelop and deliver executive-level reports and presentations for the Management Committee and steering committees, providing strategic insights and thought leadershipDevelop and maintain a working knowledge of the end-to-end business processes across all sub-teams, ensuring that reporting and communications accurately reflect operational realities rather than surface-level summariesCoordinate the execution of strategic initiatives and department-wide deliverables in partnership with senior leaders across JPMorgan ChaseEngage with sub-team leads across all functions within the organization to gather operational data, project status, KPIs, and risk indicators on a recurring basis, distilling disparate inputs into a unified, coherent picture of organizational performanceOversee the Tax Utility Leadership Team’s operating rhythm, including strategic reviews, goal-setting sessions, and leadership offsitesManage governance of the department’s goals, ensuring transparency through key performance metrics that measure organizational effectivenessParticipate in ongoing business planning activities, including budgeting, headcount forecasting, priority setting, and initiative fundingPartner with other Chiefs of Staff to drive alignment and activation of firm-wide prioritiesFoster strong partnerships with senior leaders and cross-functional teams (e.g., Finance, People) to ensure timely delivery of firm-wide commitmentsRequired qualifications, capabilities, and skills7+ years of experience in delivering intelligent automation and business analysis or equivalent experience with at least 3 years in business management, chief of staff, management consulting, or strategic communications roles within a large, matrixed organizationBachelor's degree in Business, Tax, Finance, Communications, or a related disciplineProven ability to gather and analyze complex data and to develop accurate conclusions with deep comprehension of the business to understand risk implicationsSignificant business and technical expertise and problem-solving methodologies focused on analyzing complex operating models, anticipating issues and use of appropriate technology to mitigate riskAdvanced knowledge of one or multiple intelligence automation applications and programming languagesExperience in coaching and directing less experienced team members on automation toolsProven ability to operate independently with minimal direction while maintaining alignment with leadership prioritiesExperience with analytics and reporting expertise, including the ability to interpret metrics, identify patterns, and synthesize insights from key performance indicatorsDemonstrated success in strategic planning and project management, with a strong sense of urgency and commitment to timely executionStrong knowledge and comprehension of Internal Revenue Codes Chapter 3, Chapter 4, and Chapter 61Understanding and expert knowledge of Internal Revenue Service Forms W9 and W8 as well as their associated requirements: Forms 1099 series, 1042-S; Forms 945 and 1042Preferred qualifications, capabilities, and skillsMaster of Business Administration or Master’s degreeAdvanced skills and understanding of business analysis, design, development, testing, and deploymentPreferred experience supporting more than one CCB Operations Function/Line of Business JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Full timePosting Date: 2026-07-29