Food Service Associate

Job Location: 1037-HWY 29 S Hull-Shell - HULL, GA 30646 Purpose and Nature of the Job Prepare food in accordance with Golden Pantry recipe guidelines, in compliance with food safety requirements, while ensuring customer satisfaction regarding food quality and presentation. Ensure food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Control waste, help to investigate and resolve food quality and service complaints. Clean, organize, stock kitchen area. Job Responsibilities Operate shift efficiently, safely, and in a manner that contributes to store profitability. Observe posted work schedule unless a change is approved by Store Manager. Adhere to all City, County, State and Federal laws. Operate shift within company guidelines to achieve sales, profits, and maintain standards. Perform all duties safely and reliably. Complete incident reports for all employee/customer accidents or property damage on the premises. Complete shift change checklist according to guidelines. Record information as warranted in the store communication log. Stay familiar with company manuals, bulletins, and other communications. Advise Stores Manager of any situations having an adverse effect on store operating performance. Prepare a shift change report at the completion of shift in accordance with company guidelines. Properly record all hours worked and sign timecard verifying all hours worked. Assure proper sale and accounting of all merchandise purchased during shift. Give all customers prompt and courteous service. Maintain personal appearance according to Employee Handbook guidelines. Wear company uniform and name badge while on duty. Greet all customers with a smile and friendly acknowledgment. Ring merchandise promptly, count back change, offer receipt. Assist customers who need help. Remind customers of specials, when appropriate. Express appreciation to all customers. Handle customer complaints according to company guidelines. Control cash and inventory on shift according to company guidelines. Protect company assets at all times. Bring to the attention of Store Manager any damaged or spoiled merchandise discovered on shift. Keep coolers, store shelves and displays fully stocked and fronted at all times. Ensure the customer area is clean and supplies are fully stocked at all times. Keep check‑out counter clean and free of clutter. Use correct pricing for all merchandise. Keep store/floor clean at all times. Check all refrigeration units for proper temperature. Clean windows; doors; floors; shelves; counters; and gas pumps and check pumps and hoses for leakage as necessary. Contact service department in the absence of store manager for any problem listed on the “after hours” maintenance list. Ensure that the standards of any operations within the store are met, including additional training that is required. Follow established procedures for storing, preparing, cooking, displaying, serving and accounting for product during shift. Equipment, Tools, and Work Aids Used Proper use of ovens, fryers, flat top grill, cook tops, hot holding equipment, cooking utensils such as knives, spatulas, ladles, pots, pans, coffee makers, refrigerators, ice machine, mops, buckets, prep table and sink, dustpan, towels, broom, and chemicals. Qualifications and Education Requirements Retail sales preferred. Excellent organizational, time management, and multitasking skills. Superior customer service skills. Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers. Physical Requirements Work that primarily involves sitting/standing. Medium work that includes moving objects up to 25 pounds. Adjusting or moving objects up to 25 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Remaining in a stationary position, often standing for prolonged periods. Ascending or descending ladders, stairs. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. The duties and responsibilities listed are comprehensive but not all-inclusive. It is expected to complete all other duties as assigned. #J-18808-Ljbffr