Employee Benefits Electronic File Management Specialist

A path for every ambition.

At HUB we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us and equally for the people who make that possible every day.

Were creative thinkers and determined doers guided by values that show up in how we work together: with empathy adaptability accountability and a genuine commitment to one anothers success. We foster bold ideas celebrate curiosity and share what we know. Because when people grow the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms at their speed toward their future. We hold that same commitment to the people building careers here.

Whether youre starting out or leveling up youll find the resources to evolve the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

ABOUT HUB INTERNATIONAL:

HUB International Limited (HUB) is one of the largest global insurance and employee benefits brokers providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 21000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Paid Parental Leave
• Generous PTO Package - Vacation Holiday Sick and Personal Time Off
• Great work/life balance because thats important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

SUMMARY

The Employee Benefits Electronic File Management Specialist is responsible for the accurate setup transmission and maintenance of electronic data interchange (EDI) files between HUB International and insurance carriers vendors and third-party administrators. This role ensures that benefit enrollment data is transmitted securely and on time supporting the operational integrity of the Employee Benefits division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Set up test and maintain EDI file feeds between employer groups and benefit carriers or vendors.

• Monitor daily file transmissions and resolve errors discrepancies or rejected records in a timely manner.

• Serve as a liaison between clients carriers and internal account teams regarding file-related issues and enhancements.

• Coordinate implementation of new file feeds including mapping testing and go-live support.

• Maintain accurate documentation of file specifications transmission schedules and issue logs.

• Audit transmitted enrollment data to ensure alignment with carrier confirmations and client records.

• Partner with benefits administration platform vendors to troubleshoot system or file configuration issues.

• Track and manage open issues through resolution escalating as appropriate.

• Assist with open enrollment file activities including surge support during peak periods.

• Ensure data privacy and security standards are followed in the handling of all benefit enrollment information.

• Support internal teams with ad hoc reporting data pulls and file-related inquiries.

• Perform other duties as assigned.

QUALIFICATIONS

Education

• High school diploma or equivalent required.

• Associates or Bachelors degree in Business Information Systems or a related field preferred.

Experience

• Minimum of 2 years of experience in employee benefits administration EDI file management or a related operations role.

• Prior experience working with benefits administration platforms preferred.

• Experience interfacing with insurance carriers or TPAs on enrollment file feeds preferred.

Knowledge Skills and Abilities

• Working knowledge of EDI file formats (834 transactions) and benefits data structure.

• Strong attention to detail with the ability to identify and resolve data discrepancies.

• Proficiency in Microsoft Excel including the ability to work with large data sets use filters and perform basic data manipulation.

• Ability to manage multiple file feeds and projects simultaneously in a deadline-driven environment.

• Strong written and verbal communication skills with the ability to explain technical issues to non-technical stakeholders.

• Self-directed and organized with strong time management habits.

• Familiarity with HIPAA requirements and data security best practices.

What we offer you

We invest in your growth. HUB offers structured training licensing support and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status role location and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits retirement savings matching and company-paid life and disability plans
• Generous paid time off paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative high-performing culture with meaningful engagement community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North Americas largest insurance brokers delivering risk management insurance employee benefits retirement and wealth management solutions to businesses and individuals across the United States and Canada through locally led teams backed by national expertise giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by applicable federal state or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site complete an application or participate in any part of the hiring process please contact the Recruiting Team at This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process Applicant Notices: E-Verify Program for additional information.

Required Experience:

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