Vial Production Assistant

Job Title: Vial Production Assistant Reports to: Vial Production Team Lead and/or Director of Immunology Employment Classification: Non‑exempt, Hourly Schedule: Mon‑Fri 8‑5 pm, occasional Sat OT Position Summary The Vial Production Assistant (VPA) is responsible for demonstrating knowledge and application of job duties and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; supports the company’s core values. Summary of Duties And Responsibilities Prepare allergy vials with extracts using proper guidelines Be familiar with extracts used in VPA and those for testing Make vials for reorders (in‑house and mail outs) Make vials for New Start patients Check phone messages, web orders, and fridge temps Assist in shipping vials by UPS or courier Assist with supplies as needed Check benefits and balances of patient accounts for reorders and new starts Answer phone calls from patients, PCP offices, and coworkers regarding reactions, dilutions, building schedules, extracts, issues, and concerns Maintain and follow HIPAA policies and procedures Other relevant duties as assigned by Director Requirements Abilities, Knowledge and Skills Effective Communication Skills To Include Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma / GED MA preferred Previous medical office experience preferred Basic computer skills Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Must be at least 18 years of age Physical Demands and Work Environment Regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Frequently required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, Vial Production Assistants may be sitting 80% of their shift. Occasionally lift and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities include the ability to talk and hear to converse with others, discern, convey, express oneself, and exchange information. Noise level in the work environment is usually moderate; lighting is in the standard range. Employee may be subject to infectious waste, potential exposure to allergens in concentrated forms, diseases, and conditions. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr SupportFinity™