General Manager

About the Role:

The General Manager at Middle Child will play a pivotal role in overseeing the daily operations of the establishment, ensuring that all aspects of the business run smoothly and efficiently. This position is responsible for driving sales growth, managing costs, and maintaining high standards of hospitality and service. The General Manager will lead a diverse team, fostering a positive work environment that encourages collaboration and professional development. Additionally, the role involves strategic planning and execution of corporate sales initiatives, as well as the management of food and beverage costs to maximize profitability. Ultimately, the General Manager will be instrumental in achieving the store's financial goals while delivering an exceptional customer experience.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in a managerial role within the hospitality or food service industry.
• Strong understanding of financial management, including P&L and cost control.

Preferred Qualifications:

• Experience with incentive programs and employee engagement strategies.
• Familiarity with project sales and corporate sales processes.
• Previous experience in a multi-unit management role.

Responsibilities:

• Oversee daily operations, ensuring compliance with company policies and procedures.
• Manage and mentor staff, promoting a culture of teamwork and high performance.
• Develop and implement sales strategies to drive revenue growth and enhance customer satisfaction.
• Monitor and control food and beverage costs, ensuring adherence to budgetary guidelines.
• Prepare and analyze financial reports, including P&L statements, to inform decision-making.

Skills:

The required skills of people management and project sales are essential for leading a diverse team and driving sales initiatives effectively. Daily, the General Manager will utilize cost control and P&L management skills to ensure the store operates within budget while maximizing profitability. Hospitality and food/beverage knowledge will be applied to maintain high service standards and enhance the customer experience. Additionally, the ability to develop and implement incentive programs will foster employee motivation and retention. Overall, these skills will contribute to creating a thriving business environment that meets both customer and employee needs.