Store Manager

Join NGP Management Dunkin'

Come work with us at NGP Management Dunkin'! Amazing bonus potential, a 5-day work week and out by 3 on most days! Affordable insurance options and 401k matching program.

At NGP Management, we strive to be the Dunkin' employer of choice through encouraging our people to live our company values every day – growth, relationships, caring and doing what is right. These aren't just words to us but values that guide our everyday interactions and decisions. Here are how our values will show up in your role as a Store Manager:

Growth

• Hire, train and develop your employees.
• Provide coaching, feedback and discipline when needed.
• Seek ways to improve guest satisfaction by asking questions and committing to follow through.
• Set sales goals, track results and celebrate wins.
• We always look to promote from within – we want you to grow your career with us!

Relationships

• Create and maintain a guest first culture in your store – make Dunkin' the best part of your guest's day!
• Lead by example, operate with integrity, demonstrate honesty and treat others with respect.
• Take feedback and build a strong relationship with your District Manager and Store Director.
• We offer a thorough training program at our corporate office in North Reading to ensure you're successful in every aspect before heading to your store.

Caring

• Maintain a safe, secure and healthy store environment by following and enforcing safety, food safety and sanitation guidelines.
• Provide great guest service to every customer and ensure that your team does the same.
• Works together with employees to ensure they are trained and working towards achieving their professional goals.
• Resolve guest issues effectively and with compassion.
• We have worked hard to build a benefit package that is affordable and provides the coverage you and your family need.

Doing what is right:

• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Ensure that you and your team keep a clean store and maintain all company and brand guidelines.
• Understand and analyze financials to ensure that you are maximizing business opportunities to help your store and company be successful.
• Identify any issues within your store and work with your District Manager to create plans for improvement.
• You are a key player in our business and our success is your success! You have the ability to earn a great bonus each month on top of your base salary.

Skills and Qualifications

• Ability to effectively communicate with our guests.
• Ability to do basic math.
• Basic understanding of financial management.
• Restaurant, retail or supervisory experience.
• At least 18 years of age.
• High school diploma or equivalent.

NGP Management Scrivanos Network started in 1980 with a Dunkin Donuts location in Haverhill MA. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees. You are applying for work with The NGP Management Team a franchisee network of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.