Manager, Product Management - Recoveries Modernization Account Data Lead
$164.8k - $188.1kCapital One
Manager, Product Management - Recoveries Modernization Account Data Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team US Card Recoveries manages financial and customer outcomes for charged-off accounts, helping recover outstanding debt while guiding customers back toward sustainable credit health. Recoveries is leading the charge as the first Line of Business at Capital One to migrate to the "Modern Core"—our next-generation data infrastructure. By moving away from legacy systems of record to a modernized, event-driven data ecosystem, this team unlocks enterprise platform capabilities that accelerate new product launches, lift recovery rates, and redefine customer recovery journeys. About the Role As the Product Manager, you will drive the critical path of the Recoveries Modernization program and architect the future state of our data platforms. You will bridge complex data engineering with business strategy, guiding downstream clients through migration, sunsetting legacy systems, and shaping the post-modernization product roadmap. Key Responsibilities:
- Lead Modern Core Migrations: Drive the onboarding of downstream client applications to destination-state streaming data assets (via GraphQL, DPI, and event-driven architecture), managing testing, root-cause analysis (RCA), and production cutovers for both read and write traffic.
- Decommission Legacy Infrastructure: Formulate and execute the strategy to safely decommission legacy customer, account, and transaction domains as systems transition to the Modern Core.
- Define Destination-State Capabilities: Establish target-state API contracts, design the future Recoveries Data Product, and partner with core platforms to deliver data capabilities that optimize business and customer outcomes.
- Drive Discovery & Strategy: Refine post-MVP backlog intent, conduct discovery, and build compelling business cases for the next wave of foundational capabilities.
- Embed Robust Controls: Collaborate with Tech, Operations, Business Analysis, and Risk partners to design and implement automated, preventative data controls across the ecosystem.
- Experience leading technical, data-intensive product initiatives (e.g., system migrations, API definitions, event-driven platforms).
- Strong domain fluency—or the ability to quickly master—account lifecycle, charge-off flows, and customer data management.
- Proven track record of cross-functional client management, migration execution, and backlog prioritization.
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- Bachelor's degree in any field and at least 3 years of Product Management experience
- Experience translating business strategy and analysis into consumer facing digital products
$164.8k - $188.1k
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