Patient Services Coordinator I PT

Patient Services Coordinator I

As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service to patients, visitors, and medical staff. You will handle inquiries, appointments, and registrations, ensuring a smooth and efficient experience for all individuals.

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• Proven experience in a customer service role, preferably in a healthcare setting
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and electronic medical records systems
• Strong organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment
• Knowledge of medical terminology is a plus

Responsibilities:

• Greet and assist patients and visitors in a professional and courteous manner
• Answer phone calls, schedule appointments, and manage patient inquiries
• Verify patient information and insurance coverage
• Coordinate with medical staff to ensure patient needs are met
• Maintain patient records and confidentiality in compliance with HIPAA regulations
• Process billing and insurance claims accurately
• Assist with administrative tasks as needed to support the healthcare team
• Participate in training and professional development opportunities to enhance skills and knowledge