Store Lead

Mud Bay’s Store Leads are the backbone of Mud Bay. They are empowering, responsible, and committed to growing and helping others develop within Mud Bay.

Competitive base pay: The target starting pay for this position will be at the entry point of the range, at $21.04.

The pay range of $21.04 to $24.20 per hour allows our employees room for growth through annual increases and promotion potential.

When you'd work: This is a full-time position, with a Good Faith Estimate (GFE) of a median of 32 hours per week. Six days of scheduling flexibility are required, including both weekend days. This position will typically work five days per week, on Sunday/Monday/Tuesday/Wednesday/Thursday. All team members are required to attend a once a month store meeting on Saturday evening.

Job Description:

• Provides a happy, educational, and fun experience for all who visit our stores
• Thrives in a retail environment and will engage dog and cat owners in conversation, connect with them on a personal level, and help them find solutions to fulfill the needs of their animals, while ensuring that staff members are doing the same
• Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
• Performs transactions at the point of sale, cash handling and other financial procedures accurately and efficiently
• Makes decisions based on good judgment and Mud Bay's mission and values
• Enjoys learning and wants to learn continuously about animal health and nutrition and leadership. Willing to help others learn in a team environment
• Contributes to a team that celebrates differences and works together in a fun environment by providing fair leadership in all aspects of store operations
• Leads, trains, and works with team to maintain the cleanliness, organization and attractiveness of store's sales and support areas
• Leads, trains, and works with team to maintain inventory by continuously and accurately receiving, rotating, restocking, and facing the store
• Leads, trains, and works with team to ensure accurate stocking levels and quantities on hand to provide a fully stocked and functional store
• Communicates with the manager and leadership team frequently to provide useful information ensuring the growth of staff’s abilities, performance and needs
• Considers and anticipates the needs of the store and the team while reflecting the values and character of Mud Bay
• Opens and closes the store – leading the team during the day
• Delegates, empowers, and ensures the experience is happening for customers and employees
• Is comfortable with retail scheduling, including a variety of shifts
• Is able to work at a minimum of four locations, between a home store and assisting at neighboring locations

Required Skills:

• 1+ years of proven leadership experience or equivalent
• Has a high school diploma, GED, or equivalent
• Delegation, coaching and mentoring others through tasks
• Ability to give and receive feedback
• Ability to identify top business and people needs and prioritize
• Must be 18 years or older
• Ability to lift to 45 pounds
• Experience leading a team required
• Competent with basic math, comfortable using computers, calculators and 10-keys
• Has a passion to continuously learn about dogs, cats and small animals
• Instinctively gracious: genuinely enjoys making others feel welcome
• Highly accountable: follows through on commitments
• Has integrity: says and does what she or he believes to be right
• Has good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
• A self-starter, but happy to take direction and learn from others
• A team player: contributes to the happiness and effectiveness of co-workers
• Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
• Interested in building a career with Mud Bay

Benefits:

• Health benefits, including medical, dental and vision
• Telehealth
• Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee discount
• Access to earned wages (UKG Wallet)
• Paid Time Off (88 hours of PTO accrual based on 2080 hours worked)
• Four paid holidays
• Vetster Telehealth for pets