Healthcare Customer Service Clerk (HYBRID)

Benefits Comprehensive Health Coverage: Medical, dental, and vision plans to keep you and your family healthy. Future Security: 401(k) with matching. Student Loan Support: Up to $10,000 repayment assistance. Educational Tuition Assistance. Competitive Pay & Full Benefits: A salary and package designed to reward your expertise and dedication. Job Summary The Healthcare Customer Service Clerk (Hybrid) is responsible for performing a variety of administrative and clerical tasks to support departmental operations. Duties may include managing correspondence, processing data, auditing records, or handling specialized functions such as pre‑litigation support or web access management. This role requires attention to detail, accuracy, and the ability to manage multiple tasks in a fast‑paced environment. Essential Functions Processes data entry tasks, ensuring all information is entered accurately and in a timely manner. Prepares and sends correspondence to internal teams, clients, or third‑party organizations. Conducts audits and reviews of records, payments, or refunds, ensuring compliance with policies. Assists in pre‑litigation activities, including gathering documentation and preparing reports. Manages web access requests and provides timely support to users. Reviews and resolves discrepancies in data, payments, or documentation. Maintains organized records and files. Responds to inquiries from internal and external stakeholders. Supports departmental reporting and documentation efforts. Performs other duties as assigned and maintains regular attendance. Location Requirement: This position requires working on‑site three (3) days per week at our Franklin, TN office. Candidates must reside within commuting distance. Qualifications H.S. Diploma or GED required; Associate Degree or coursework preferred. 0‑1 years of prior clerical or administrative experience required. Ability to commute to Franklin, TN office at least three days per week. Knowledge, Skills and Abilities Proficiency in data entry and basic computer software (Microsoft Office). Excellent attention to detail and organizational skills. Strong written and verbal communication skills. Ability to prioritize tasks and manage multiple responsibilities. Problem‑solving skills to address discrepancies. About Us The Shared Services Center – Nashville provides business office support functions for hospitals and healthcare providers. Community Health Systems is one of the nation’s leading healthcare providers, operating 69 affiliated hospitals across 14 states. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities based on race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military status. If you are an applicant with a disability who needs a reasonable accommodation, please contact the facility’s Human Resources department. #J-18808-Ljbffr Community Health Systems