Customer Service Representative

Customer Service Representative

We at Kelly hear you, and we're here for you! We're seeking a Customer Service Representative to work at a leading organization in Chesapeake, VA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $18 per hour

Shift: Monday, Tuesday, Thursday and Friday 8:30am-5:30pm and Wednesdays 8am-1:30pm Saturdays could be needed

Why you should apply to be Customer Service Representative:

• Competitive pay rate of $18 per hour.
• Opportunity to join a respected industry leader.
• Dynamic work environment with a supportive team culture.
• Gain valuable experience in the financial services sector.
• Expand your professional skills in customer service and administration.

What's a typical day as Customer Service Representative? You'll be:

• Providing exceptional customer service by responding to inquiries and resolving issues.
• Managing customer accounts, including collections, posting payments, and maintaining accurate records.
• Handling sensitive information related to loans, banking, and credit.
• Utilizing strong analytical skills and sound judgment to address complex situations.
• Communicating effectively with customers and team members, both verbally and in writing.
• Using MS Office Suite (Word, Excel, PowerPoint) to complete daily tasks and documentation.
• Ensuring compliance with all State and Federal licensing requirements.

This job might be an outstanding fit if you:

• Have a High School Diploma or GED (required).
• Possess advanced interpersonal and communication skills.
• Demonstrate strong analytical ability and sound judgment.
• Are proficient in MS Office Suite, especially Word, Excel, and PowerPoint.
• Have experience working with loans, banking information, and credit (required).
• Bring relevant experience in collections, posting payments, or sales (preferred).
• Can successfully pass a background check to meet State and Federal licensing requirements.
• Understand how your role aligns with business priorities, culture change, and strategic planning.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today!