Pool Store Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

We are seeking a skilled and dedicated Retail Pool Store Manager to join our team. The ideal candidate will possess strong mechanical knowledge and 2-3 years of experience in the pool service industry . This role involves ensuring that pools are well-maintained, safe, and clean for our clients. The Retail Pool Store Manager will work independently and as part of a team to provide exceptional service and maintain high standards of quality. We are a fun and family-oriented company where every team member is key to our success.

Duties

• Oversee daily store operations, managing staff (training, motivating), controlling inventory and ordering, achieving sales targets, and ensuring a positive customer experience.
• Handle visual merchandising, maintain store appearance, resolve customer complaints, and ensure compliance with company policies and requirements
• Key responsibilities involve creating sales strategies, providing technical support on pool chemicals and equipment, conducting water analysis, and maintaining visual merchandising standards and store cleanliness.
• Diagnose issues with pool equipment and perform necessary small repairs or replacements.
• Ensure compliance with safety standards and regulations while working on-site.
• Communicate with clients regarding maintenance schedules, service updates, and any issues that arise.
• Maintain accurate records of services performed, including chemical levels and equipment status.
• Collaborate with team members to improve service efficiency and customer satisfaction.

Qualifications

• Have 2-3 years of experience in the pool industry. 
• Able to pass a criminal background check and possess a clean driving record.
• Must have and maintain a current Driver's license.
• Proven Pool knowledge with a strong understanding of pool systems and components.
• Experience in pool maintenance, cleaning, and repair is highly desirable.
• Familiarity with hand tools and power tools used in maintenance tasks.
• Previous experience as a service technician is a plus.
• Strong attention to detail with the ability to work independently.
• Excellent communication skills to interact effectively with clients.
• Demonstrate a high level of mental aptitude and physical ability. Ability to prioritize workload.
• Dependable and self-motivated with a desire to work year-round.
• Ability to take instruction and adapt to new methods/systems.
• Proper swimming pool cleaning methods and techniques. Proper use of swimming pool chemicals

Physical Demands with or without accommodations are not limited to:

• Able to lift 50 lbs. or more.
• Stand for extended periods of time
• Repetitive lifting, twisting, bending, pulling, and pushing may be required.

Schedule:

• Day shift
• Year-round work

Supplemental Pay:

• Bonus opportunities
• Commission pay