Bicycle Mechanic/Technician

Job Description

Job Description

About This Role

Join our team at Andy Jordan's Bicycle Warehouse, a family-owned business in Augusta, Georgia with a 51-year history of excellence.

We're seeking an experienced Bicycle Technician with a passion for delivering exceptional customer service and a strong technical skillset.

As a key member of our team, you'll have the opportunity to work in a fast-paced environment, collaborating with our experienced technicians and sales staff to provide top-notch service to our customers.

In return for your hard work and dedication, you'll enjoy a competitive salary, opportunities for professional growth, and the satisfaction of knowing you're making a difference in our community.

Plus, you'll have access to some of the best cycling routes in the country, with over 100 miles of singletrack trails, plenty of dirt and gravel roads, and great road riding too!

Equal Opportunity Employer

Provide top-notch service to our customers by assembling, repairing, and servicing bicycles and components, including brake bleeds.

Work efficiently and effectively to prioritize and complete tasks in a fast-paced environment.

Utilize your technical skills to diagnose bicycle service needs and accurately complete service tickets.

Operate our Microsoft-based point of sale system and software with ease.

Provide excellent customer service by handling incoming and outgoing phone calls, greeting and assisting customers in a timely, professional, and polite manner.

Assist with occasional housekeeping tasks to maintain a clean and organized work environment.

Mechanically inclined, with great attention to detail.

Customer oriented, positive, can-do attitude with a willingness to serve and help others.

Reliable, dependable, punctual, team player with great communication skills.

Must be able to work in a fast-paced setting and adapt to changes quickly.

Monday through Saturday work week, up to 32 hours, depending on season.

Must have at least 3 years bicycle shop experience.

Local event support as needed.

Must ride bikes!

We're particularly interested in candidates with experience working with hand tools and bicycle-specific tools.

• 50/50 Medical Insurance, if qualified

  Bicycle and equipment discounts

  Educational opportunities

  Work in a fun environment alongside industry veterans

  Family owned/operated store with a rich, 50+ year history and a large, loyal customer base relying on shop services

  Community Involvement, Cycling & Trail Advocacy, Local Award-Winning Bike Shop

Andy Jordan's Bicycle Warehouse was started by the late Andy Jordan, and his wife Susan, in 1974. The store is currently owned and operated by their son, Drew Jordan, and his team. The store is still in the original downtown Augusta location, even after a fire gutted the building in 1998, and is still "your ticket to ride".

The goal of Andy Jordan's Bicycle Warehouse is to share the joy of bicycling with everyone from recreational riders to enthusiasts through quality products, friendly and professional service, community involvement, and fun experiences.

The knowledgeable staff not only matches riders with the appropriate bicycle and equipment for their individual needs, but they also perform bicycle maintenance and repairs. Other services include bicycle fitting, custom wheel building, and suspension maintenance.

You will find industry leading brands like Specialized, Giant, Liv, and Salsa in store. Andy Jordan's Bicycle Warehouse has been the exclusive dealer for Giant Bicycles since 1988 and Specialized Bicycles since 2009.

Andy Jordan's Bicycle Warehouse not only works hard in the store, but also out in the community. Whether it's working on mountain bike trails, hosting local events and clinics, installing public bike repair stations, volunteering at races, or raising money for local bicycle and trail advocates, they work hard to give back to their community.