Store Director
Tom Thumb Supermarket
Store Director
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
As a Store Director, you'll be the heartbeat of our store, bringing exceptional customer service to every interaction. You'll lead the charge in managing the entire store, both fresh and non-perishable departments, while inspiring your team to meet and exceed sales and profit goals. Your insights and recommendations will play a key role in shaping our operations, directly influencing our store's success.
What You'll Do:
- Customer Service Champion: Foster a culture of outstanding customer service that resonates throughout the store. You'll lead by example, ensuring we not only meet but exceed customer expectations.
- Operational Leadership: You'll take the reins of total store operations, guiding associates and department managers alike to keep everything running smoothly.
- Inventory Management: Oversee daily operations of the store, including both perishable and non-perishable departments. Conduct daily inspections to ensure top-notch product quality and compliance with standards.
- Inventory Guru: Keep our shelves stocked and organized while maintaining high standards for cleanliness and safety. You'll be responsible for pricing and implementing company policies to minimize merchandise shrink.
- Team Development: Motivate, train, and lead associates, ensuring they're equipped with the knowledge and skills to succeed. You'll play a crucial role in hiring and advancing top talent.
- Sales and Performance Monitoring: Regularly communicate sales goals and department performance to your team, driving them to achieve great results. You'll keep an eye on daily logs, purchase reports, and labor costs to ensure everything stays on track.
- Customer Engagement: Handle incoming calls and customer inquiries with professionalism and care, addressing any complaints effectively and reporting to district leadership as necessary.
Physical and General Requirements:
- You'll need a strong retail background, ideally with management experience, and a deep understanding of company policies and procedures.
- Excellent communication and leadership skills are essential, along with the ability to handle customer interactions with composure.
- Proficiency in basic math and accounting is necessary, and you should be comfortable navigating computer software and financial statements.
- While your primary responsibilities are managing operations, you'll also roll up your sleeves for manual tasks like setting up displays or assisting at the cash register.
- Physical stamina is key—you'll be standing, walking, and frequently lifting to 50 lbs.
Work Environment:
- Expect to work in a temperature-controlled store environment, with occasional exposure to various temperatures while handling products.
Minimum Qualifications:
- 3+ year of experience as a Store Manager, General Manager, or similar role in a retail, hospitality, or service environment.
- A High School Diploma is required; a college degree is preferred.
- Strong customer service and supervisory skills are a must.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
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