Associate Account Director

About Us SmithSolve is a growing healthcare communications agency with deep expertise in rare diseases and specialty medicine. Our integrated services include corporate communications, product and pipeline communications, patient advocacy and engagement, and digital and social strategy. Our team builds strong relationships with clients and patient communities and creates programs and content that breaks through the noise.

About You You are eager to make a difference in the lives of people living with rare and complex conditions while working alongside a team of professionals who are driven, passionate, skilled, and collaborative. You are an emerging leader who can manage multiple projects, client relationships, and strategic communication programs from concept through completion.

Your Day to Day The Associate Account Director (AAD) serves as client-facing lead and owner of smaller accounts while supporting Account Directors and Vice Presidents in leading certain aspects or workstreams of larger accounts. They take an active role in content development, overseeing the successful execution and delivery of programs and leading teams. Contributing to the development of strategic plans and account and budget management are all within the AAD day-to-day. They also support the agency in supervising the growth and development of direct report(s).

Qualifications 6-8 years of experience in communications and/or an agency setting; degrees in science/public health, communications, public relations, marketing or journalism preferred. At least 2-3 years working directly with healthcare, biotech, and/or life sciences companies. Rare disease therapeutic experience a plus. Evidence of strong writing and copy-editing skills. Proficiency with relevant communication platforms (media databases, social media tools, project management software, website analytics, Office 365). Excellent time management and attention to detail. Experience managing a team or direct reports.

Competencies A passion for impacting the lives of patients every day. Dedication to delivering the highest-quality work product. Commitment to stay ahead of the curve as healthcare and communications evolve. Ability to handle multiple clients in a fast-paced, results-driven work environment. Strong time management skills with an ability to adapt to changing needs, dynamics. Strategic thinking and capacity to see the bigger picture and apply it to ongoing work. Adept at content development, storytelling and effectively communicating across channels and audiences with demonstrated ability to understand and synthesize scientific information. A self-starter, independent thinker, and problem solver who takes initiative. Strong leadership, interpersonal skills, and emotional intelligence.

Our Culture & Benefits We are proud to be an agency that provides flexible working arrangements in addition to many perks and benefits. Teamwork is an essential component of who we are and what we do. We make time for team-building events, happy hours, an annual all-hands meeting, and team lunches to strengthen relationships. We offer paid time off for volunteering to allow employees to care deeply and participate meaningfully in causes important to them. We also offer six weeks, 100% paid Parental Leave for new mothers and fathers. SmithSolve contributes generously towards your medical, dental, and vision, and has a 401k match, annual bonuses, spot incentives, profit sharing program, summer Fridays, and is closed between Christmas and New Year’s Day. Our team members receive 100% company paid short and long-term disability, life insurance, and access to an Employee Assistance Program. We also get you set up with a one-time home-office allowance when you start. When you thrive, the business thrives. We care about one another as people, not just colleagues.

This position is remote. Travel required about 10% of the time.

Salary starts at $115,000.

We are an equal opportunity employer.