Community Relations Liaison

About the Department Position Overview: The ideal candidate has strong networking, communication skills, team building, customer service skills, and organizational skills. This position is responsible for maintaining strategic partnerships and support of the department's daily activities. This includes but is not limited to obtaining and scheduling events and community outreach. Responds to written and telephone inquiries, requests and complaints from the public. Serves as a representative in the community through the development and maintenance of relationships with key community groups and external agencies. Duties and Responsibilities: Effectively communicate with individuals of various levels and assist with resolving issues. It is the responsibility of the liaison to brainstorm and organize activities that help the court achieve its public relations goals. Supports the court's goals by raising community awareness of available services and resources. Attends meetings as required. Design and manage create elements for community programs. Make creative digital flyers, signage and social media posts. Help with creative setup and breakdown of community events. Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call View phone number on click.appcast.io or email View email address on click.appcast.io Position Duties Education and Experience: Associate's degree from an accredited college or university. Three (3) years of professional experience in community engagement, social services, constituent services or a closely related field. Knowledge, Skills, and Abilities: Advanced level of proficiency in using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint and Outlook), Constant Contact, Adobe, and Canva. This job requires knowledge and skills in local community and community population. Ability to communicate effectively, both verbally and in writing. Ability to effectively use computer applications such as spreadsheets, word processing, calendar, email and database software. Ability to work with diverse citizen's groups. Ability to speak effectively before groups. Ability to establish and maintain effective relationships with a wide variety of people and organizations. Ability and experience to balance multiple responsibilities and deadlines. Ability to work with members of the public and departmental team. Demonstrates a can-do attitude and is resourceful. Has the ability and willingness to travel as required. Ability to adapt to changes. Ability to manage multiple deadlines at once. Great written and oral skills working with the public. Additional Requirements: Candidate must be familiar with areas of Northeast and East Harris County which includes North Channel, Channelview and Baytown. NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Minimum Qualifications Bilingual Other Qualifications Position Type and Typical Hours of Work: Regular Full-time While a standard day may be 8:00 am to 5:00 pm, the candidate receiving this position will be expected to attend meetings and events on evenings and weekends. Hours will be discussed during departmental interview. Salary: Depends on Qualifications Based on 26 Pay Periods Work Environment and Physical Demands: This position is sedentary and field based. Require the ability to lift up to 50 lbs., bend or stand as necessary. Field work will require the physical ability to set up display booth (tent, banners, outreach materials) at indoor or outdoor venues in the community and exposed to different environmental conditions. Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. Benefits HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage DentalCoverage VisionCoverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave* Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule* METRO RideSponsor Program* * Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: Supplemental Questions 01 Which of the following best describes your highest level of education completed as it relates to this position?(Qualifying information must be documented in the Education section of your application.) High School or GED diploma Associates Degree Bachelor's Degree Master's Degree or higher None of the above 02 Which of the following best describes your verifiable years of professional experience in community engagement, social services, constituent services or a closely related field?(To be considered, qualifying experience must be documented in your application's employment history) Less than two (2) years Two (2) years but less than three (3) years Three (3) years but less than four (4) years Four (4) years or more I do not have this experience 03 Are you familiar with areas of Northeast and East Harris County which includes North Channel, Channelview and Baytown? Yes No 04 Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint and Outlook), Constant Contact, Adobe, and Canva. Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check. Advanced Intermediate Basic Entry Level Not proficient 05 Are you bilingual? Yes No Required Question Agency Information Employer: Harris County Address: 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone: View phone number on click.appcast.io Website: #J-18808-Ljbffr