Smart Home Consultant Team Manager (Job ID 3019923)
$53.67kADT Security Services, LLC.
ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area. As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include: Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT’s robust Security & Smart Home portfolio that best meet customer needs. Providing ADT’s customers with a world-class onboarding & installation experience which entails performing a quality installation—including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations. Driving ADT growth—self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities. As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands‑on’ approach to driving your team’s performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires. Working at ADT means working as part of a team; you’ll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast‑paced culture. Generous incentive plans are in place to reward positive results. Responsibilities Responsible for planning, implementing, and managing the activities of the High‑Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint. Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer’s needs. Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions. Participate in recruiting activities to select and hire new Tech Engineers, as required. Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets. Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics. Conduct regular coaching and formal performance management conversations with Tech Engineers. Establish and maintain a high level of quality and timely job completions to customers for maximum retention. Model and champion ADT values. Creates a safe environment for the discussion and resolution of values‑related issues and concerns. Experience 3 to 5 years of people leadership experience; with direct experience managing customer‑facing team members in a fast‑paced, high‑volume sales environment. Proven track record of successfully building and developing high performing & customer‑centric teams. Skills Possess excellent interpersonal & communications skills—with firsthand experience with consultative selling / educating customers on products and services. Highly analytical and strong conceptual problem solver. Driven and highly entrepreneurial—able to successfully manage diverse team & achieve budgeted targets with minimal oversight. Education Associate degree or equivalent related experience. Pay and Benefits Disclosure Base Salary: $53,667 Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allotment and Mileage reimbursement. Benefits Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long‑term disability, life insurance, and well‑being benefits Paid time off ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. #J-18808-Ljbffr ADT Security Services
$17 per hour
...helping save lives since 1874. As the #1 smart home security provider in the U.S., we help... ...where you can make a real impact? Join our team today and put purpose behind your... ...country. What you will do As a Smart Home Consultant, you’ll guide residential customers in designing...Work from homeHourly payTemporary workFlexible hours$18.7 per hour
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...Description The Smart Living - Targeted Support Specialist empowers persons served... ...~$16/hr ~ Provide a Medication Manager certification and receive higher compensation... ...that is equipped to assist residents of the home in activities of daily living. This job...Full timeTemporary workWork at officeRemote work$135.9k - $265.88k
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$19.55 per hour
ADT Security Services is seeking a Smart Home Consultant in Norwood, Massachusetts. In this role, you will engage with residential customers to design and install security systems that meet their needs. With an hourly pay of $19.55 and uncapped commissions, Smart Home Consultants...Hourly payFlexible hours$105k
ADT Security Services is seeking a Smart Home Consultant in Phoenix, AZ. In this role, you will guide customers in designing smart home security solutions, ensuring their unique needs are met through consultations and installations. With an average earning potential of...Flexible hours$105k
ADT is seeking a Smart Home Consultant in Las Vegas to guide residential customers in designing their home security systems. This role involves hands-on installation, educating customers on product integrations, and delivering tailored security solutions that fit individual...Flexible hours$105k
ADT Security Services in Los Angeles is seeking a Smart Home Consultant to help residential customers design security setups. This role combines hands-on installation with consultative sales, ensuring each solution meets customer needs. Candidates should have strong communication...- ADT Security Services is looking for a Smart Home Consultant in Los Angeles, CA, to help residential customers design secure home setups using smart home technology. You will conduct in-home assessments, install security devices, troubleshoot issues, and educate customers...Hourly pay
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$105k
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ADT Security Services is seeking a Smart Home Consultant in Riverside, California, to guide customers in designing a smart home setup that protects their most valued possessions. This role combines hands-on installation with consultative sales, ensuring each customer receives...$15.3 per hour
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A leading smart home security provider in Houston is seeking a Smart Home Consultant to drive sales and provide solutions for home automation clients. This role involves building relationships with customers, performing installations, and providing technical support for...- A leading smart home security provider is seeking a Smart Home Consultant in Westmont, Illinois. In this role, you will act as a sales solutions expert, providing technical advice and installation of security systems for clients. The ideal candidate has a high school diploma...Hourly pay
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