Electronic Health Records Specialist

Position: Electronic Health Records Specialist Location: Federal Way Administration, WA Job Id: 768 # of Openings: 0 About Us: Valley Cities has recently been designated as a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances. We are excited about the future ahead. We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others! Why Choose Us: At Valley Cities Behavioral Health, we believe in nurturing the potential of every member of our team. Our caring, professional staff is Valley Cities’ most important asset – the very heart and center of who we are. Every day, we strive to ensure that your experience working at Valley Cities reflects the importance of your role as we carry out our mission. As an Electronic Health Records Specialist at VC, you'll embark on an exciting journey with us, laying the foundation for a rewarding career. As an FT team member, you'll unlock a world of benefits, including medical, dental, vision, disability, retirement, paid time off, and 11 paid holidays. Core Values: Valley Cities upholds core values that guide our approach to care: Dignity and respect for all individuals Advocacy for health and wellness principles Prioritization of integrity and excellence Recognition of the importance of mental health in overall well‑being Signing Bonus $1500 Job Summary: The Electronic Health Record Specialist (EHR) will provide guidance and training to staff, and make changes to the EHR software system as delegated. In addition, this role will ensure system set up and workflows to ensure demonstrated adherence to policies and regulatory requirements, identify gaps, training opportunities, and process improvements. This position is responsible for managing the electronic health records system help desk and be responsible to staff training needs. This position supports the Director of Analytics and Business Intelligence, Clinical Staff and Leadership. Position is expected to possess comprehensive knowledge of behavioral health industry, health records system, and technology resources Key Responsibilities: Administrator of electronic health records system task ticket system for internal staff. Tracks agencies task tickets for EHR vendor Manages workflow, troubleshooting, and compliance issues with EHR Client Portal and Provider Portal. Responsible for the revision and/or development of agency forms inside electronic health records Ensures electronic health records forms and assessments comply with governing bodies. Responsible for reporting compliance with the Electronic Health Records system. Assist with training staff and managers on EHR workflows. Works with managers to identify training and compliance needs of clinical and support staff. Responsible for maintaining clean domain with EHR system. Minimum Qualifications: Education: Bachelor’s degree in social services field, medical, quality assurance, or applicable experience Experience: Proven ability to develop, implement, train and coach staff in various roles in a fast‑paced nonprofit environment. One year of data management and compliance experience. Multi‑site/location, integrated health system and/or mental health care experience. Demonstrated knowledge of Electronic Health Records, data analytics and compliance Demonstrated ability to provide guidance and feedback related to EHR compliance Other: Pass required background checks Schedule: For an Electronic Health Records Specialist at Valley Cities Behavioral Health, the schedule is dynamic and provides opportunities for those who thrive in an ever‑evolving environment. Discussion of schedules is encouraged during the interview process from both candidate and hiring manager. We are dedicated to Equal Opportunity Employment and embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9. Valley Cities is dedicated to Equal Opportunity Employment. Valley Cities is proud to be an equal opportunity employer. It is our policy to recruit, hire, train, promote, reassign, compensate, and administer all personnel actions without regard to age, sex, race, color, national origin, ancestry, citizenship, religion, physical or mental disability, marital status, military or veteran status, sexual orientation, gender identity, genetic information, or medical condition including pregnancy. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job‑related factors. Valley Cities also provides reasonable accommodations to applicants and employees with disabilities and for sincerely held religious beliefs or practices fully required by law. If you would like to request an accommodation, please contact Human Resources. #J-18808-Ljbffr Valley Cities Behavioral Health Care