ADMINISTRATIVE ASSISTANT (25 HOURS PER WEEK)

Administrative Assistant

Performs administrative responsibilities, clerical and customer service work in support of the Assessing Department. Serves as the primary point of contact for residents, property owners, contractors, attorneys, and other stakeholders seeking assessment information. Work is performed independently under the general supervision of the Chief Assessor.

Essential Duties and Responsibilities:

• Assists public and others daily, either on phone or in person with inquiries seeking information or guidance on various assessing questions.
• Performs various routine clerical and administrative duties to assist the Chief Assessor in the efficient operation of the Assessor's office.
• Assists with the preparation of various data in the office for the Chief Assessor to review and sign for the various boards and public to prepare legal notices, such as abutters lists, property cards, and various related documents.
• Maintains inventory and orders all supplies essential to the daily operation of the office.
• Prepares mailing for all mandatory forms or applications to be mailed out sporadically through the fiscal year.
• Maintain and review various requested lists and reports for accuracy and completeness
• Maintain and update departmental records for abatements, exemptions, and permits
• Plans, coordinates, and schedules meetings and events as necessary
• Performs similar or related work as required, directed or as situation dictates.
• The successful candidate will exemplify the following competencies:
• Excellent interpersonal skills
• Self-starter
• Problem Solving – Identify problems and help develop an effective means to resolve them.
• Professionalism – Achieve a satisfactory level of professional skills/knowledge in job-related area. Must have excellent customer service skills.
• Accountability – Holds self-accountable for delivering quality results.
• Ethics and Integrity – Consistently follow policies and procedures.
• Teamwork – Willing to work with others to achieve goals.
• Positivity – This position requires an individual who can maintain an optimistic outlook in the face of challenge and who is positive to work with.

Qualifications:

• Superior customer service skills.
• Ability to work within multiple software programs and web platforms.
• Ability to maintain accuracy and attention to detail in financial transactions.
• Ability to manage a cash drawer.
• Strong organizational skills, with the ability to multitask, prioritize and meet deadlines in a fast-paced environment.
• Dependable, friendly, and patient demeanor.
• Exceptional listening, communication, and interpersonal skills.
• Ability to establish and maintain effective working relationships with team members, supervisors, other departments, officials, and the public.
• Ability to receive and provide critical feedback in a positive, constructive manner.
• Knowledge of standard office practices, procedures, and equipment.
• This position will require the individual to be bonded.

Education & Experience:

• Over two (2) years of administrative experience; experience in a municipal government environment is desirable, but not necessary to be successful in this role.
• An associate degree from an accredited college or university is preferred.
• Completion of the Massachusetts Association of Assessing Offices Course 101 shall be completed within one year of employment.

Diversity & Inclusion is a key component of our success as an organization. The Town of Bridgewater is an Equal Opportunity Employer and encourages all qualified individuals—regardless of background, experience, or strengths—to apply.