Client Services Manager

Client Service ManagerCarollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking a Client Service Manager to support our vision of becoming the best water consulting firm. As part of our team, you will work on projects related to municipal water and wastewater treatment plants, including major treatment plant expansions, regional water quality studies, and critical water reuse projects that will create sustainable and resilient water supplies for the world.At Carollo you'll make an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates a diverse, inclusive environment where you feel like you belong. You'll work alongside a collaborative and dynamic team of professionals that is truly passionate about our work. Carollo's vision is to be the BEST water consulting firm and you'll find that Carollo is also the best place for you to build your career.ResponsibilitiesDevelops significant relationships with new and existing clients and has responsibility for client maintenancePlans, schedules, and conducts engineering work on projects, for multiple clients, of medium to large sizes of moderately complex natureInitiates and maintains extensive contacts with key engineers and officials of other organizations and companiesHas full technical responsibility for interpreting, organizing, executing, and coordinating assignmentsDetermines program objectives and requirements and organizes programs and projectsInvolved in exploration of subject area, definition of scope and selection of problems for investigation, and development of novel concepts and approachesResponsible for budget, schedule, contractual obligations and quality standardsDirects several subordinate supervisors or team leadersResponsible for training and mentoring internal staffPlans and develops projects concerned with unique or controversial problems that have an important effect on major organization programsDevelops standards and guides for diverse engineering activitiesResponsible for acting independently and making authoritative decisions on technical mattersParticipates on team that prepares proposals, conducts interviews, and negotiates contracts with clientsSupports firm's relationships with client management personnelResponsible for identifying and directing sub consultants performing services on projectsActive in professional associations, including presentation of technical papers, member of technical committee, officer of local or national organizationLocal travel within Southern California is requiredQualificationsBachelor's degree in civil, environmental, or chemical engineeringRegistration as a Professional Engineer15+ years of professional experience (exclusive of any advanced degree)Experience delivering water and wastewater treatment, reuse, wastewater collection systems, water transmission/distribution, pipeline rehabilitation, and/or pump station projectsAbility to deliver high-quality services within budget and schedule constraintsAbility to evaluate progress of staff and results obtained and recommend major changes to achieve overall objectivesAbility to communicate effectively with multiple clients and project teamsPreferred QualificationsMaster's degree in environmental engineeringDesign and construction phase experiencePay Range$140,000 to $210,000 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.Other Compensation and BenefitsCarollo is committed to providing employees with a competitive, comprehensive benefits program that provides the support employees and their families need to lead healthy, productive lives. Carollo's benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services, discount programs, and a Lifestyle Reimbursement Account. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available. Eligibility for benefits varies based on employment status.