Lipscomb Academy - Director of Academic Support
Lipscomb University
Director Of Academic Support
The director of academic support provides leadership and day-to-day management of a comprehensive academic support program serving students in the lower, middle, and high school divisions. This individual leads a team that includes student success coordinators, reading and math interventionists, testing center coordinators, and tutors. The role demands a collaborative and student-centered leader who can cultivate strong partnerships among faculty, students, and families to ensure that students are supported and positioned for success.
Key Responsibilities
- Oversee the Academic Support program across Lower, Middle, and High School divisions
- Lead program and initiate new programs and improvement efforts for each school year
- Facilitate bi-weekly team meetings with student success coordinators, interventionists, and tutoring staff to review student concerns, share updates, align on priorities, and ensure coordinated delivery of services across all divisions
- Lead weekly At-Risk meetings for middle and high school
- Develop and implement professional development opportunities for staff, including training for teachers on high-stakes testing protocols and accommodation procedures
- Represent the Academic Support program in academic and strategic planning meetings
Section 504 Coordination & Compliance
- Serve as the school's designated representative overseeing 504 eligibility determinations, annual reviews, and reevaluations in compliance with Section 504 of the Rehabilitation Act across all divisions.
- Supervise Student Success Coordinators in the facilitation of initial eligibility meetings, annual reviews, and reevaluations, ensuring procedural integrity and consistency across all divisions
- Ensure documentation expiration timelines are being monitored and that families are receiving proactive communication at least three months in advance of expiring evaluations
- Oversee the accurate and timely maintenance of finalized 504 plans
- Ensure teacher accommodation references and documentation quick guides are kept current and accessible to staff following each 504 meeting
- Provide guidance and support to Student Success Coordinators attending Solly School ILP/504 meetings, ensuring compliance standards are met
Psychoeducational Evaluation & Eligibility Review
- Read and interpret recommendations from psychoeducational evaluations, psychological assessments, and medical reports to determine 504 eligibility and minor adjustments
- Maintain working knowledge of current assessment instruments and their relevance to eligibility determinations
- Guide Student Success Coordinators in understanding and applying evaluation data when facilitating eligibility meetings and drafting 504 plans
Confidentiality, Ethics & Legal Compliance
- Maintain strict confidentiality of all student records and educational information in full compliance with FERPA (Family Educational Rights and Privacy Act) and applicable state privacy regulations
- Ensure all Academic Support team members are trained on and adhere to FERPA requirements, confidentiality protocols, and appropriate information-sharing boundaries with faculty, staff, and outside providers
- Apply ethical decision-making frameworks when navigating sensitive student situations and and competing stakeholder interests
- Model and uphold professional ethical standards consistent with the school's mission and applicable professional codes of conduct
- Ensure secure storage, access controls, and proper retention and disposal of confidential student documentation across the program
Student Success Coordinator Oversight
- Supervise Student Success Coordinators across all divisions, ensuring consistent, high-quality support is being delivered to students on their caseloads
- Monitor the effectiveness of student check-ins, intervention, and progress documentation
- Review student progress data regularly to identify needs and make programmatic adjustments
- Ensure cross-functional collaboration between Student success coordinators among counselors, teachers, and outside providers is occurring systematically and effectively
- Oversee transition support processes for students moving between divisions, including incoming admissions reviews and senior college accommodation planning
Testing Center Oversight
- Support the Testing Center Coordinator, providing guidance on operations, staffing, and administration of standardized and classroom-based testing
- Assist in the administration of key assessments, including iReady, MAP, Milestones, ERBs, ACT, PSAT, and AP exams
- Review and approve testing accommodation schedules for mid-term and final exams, ensuring alignment with athletics and other school calendars
- Support AP exam proctoring and assist with coordinating exam schedules and student folders
Tutoring Program Oversight
- Provide leadership and direction over the school's tutoring program, ensuring it operates in alignment with the broader Academic Support program goals and student needs.
- Supervise tutors setting expectations for scheduling, family communication, accountability, and program quality
- Review program data and tutor caseloads to ensure students are receiving appropriate and consistent support
- Ensure tutoring services are integrated with 504 plans, intervention strategies, and recommendations from Student Success Coordinators
- Evaluate the overall effectiveness of the tutoring program and make recommendations for staffing, structure, or process improvements as needed
Reading & Math Interventionist Oversight
- Supervise reading and math interventionists across divisions, setting clear expectations for caseload management, progress monitoring, and documentation of student outcomes
- Review interventionist data and student progress to evaluate the effectiveness of intervention delivery and make adjustments to student groupings, frequency, or approach as needed
- Ensure interventionists are collaborating with Student Success Coordinators, classroom teachers, and outside providers to align intervention strategies with 504 plans and broader academic support goals
Admissions & Transition Support
- Review lower, middle, and high school admissions files to ensure incoming students with identified needs are appropriately supported and connected with academic support services
- Attend grade-level promotion meetings and rising-grade transition meetings for middle and high school students.
- Support the coordination of transition orientations and preview day experiences for students entering new divisions, ensuring 504 plans and support needs are communicated to receiving teams
- Evaluate course scheduling recommendations for students with 504 plans, ensuring alignment between student needs and academic programming
- Make recommendations for students for summer programs; oversee the summer communication process, including recommendations for summer programs and outreach to families with expiring documentation
Data, Reporting & Communication
- Oversee the collection and analysis of student progress data across the Academic Support program, including grades, teacher feedback, intervention outcomes, and testing center usage
- Ensure student meetings, progress notes, action plans, and barriers are being documented consistently and accurately by all members of the academic support team.
- Serve as the primary point of escalation for complex or sensitive parent and teacher concerns related to accommodations and academic support services
Other Duties As Assigned
Qualifications
Required
- Master's degree in Education, Special Education, School Psychology, Psychology, or a related field; Doctoral degree preferred
- Minimum 5 years of experience in academic support, special education, or a related student services role
- Thorough ability to read and interpret psychoeducational, psychological and medical evaluations
- Strong working knowledge of Section 504 of the Rehabilitation Act, including eligibility determination, plan development, and compliance obligations
- Demonstrated experience managing or supervising a team of education professionals
- Exceptional organizational, communication, and interpersonal skills
- Ability to collaborate effectively across academic, counseling, athletic, and administrative departments
Preferred
- Experience in a PreK-12 independent or private school setting.
- Familiarity with standardized testing coordination (AP, ACT, PSAT, ERB, iReady, MAP) and accommodation request processes.
- Experience with diagnostic assessment and academic intervention frameworks (e.g., Wilson Reading System, IXL).
- Proficiency with school information systems (e.g., FACTS, Schoology).
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