Teller

Job Description

Job Description

Carolina Trust Federal Credit Union has a full time Teller position available at the main branch located on 21st Ave. in Myrtle Beach.

Position Overview: Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side jobs and assists other Tellers with a variety of duties as required. Ensures members are promptly and professionally served

Pay: $18.00/hour

Duties & Responsibilities:

- Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.

• Represents the Company in a courteous and professional manner.
• Receives deposits in person or by mail.
• Receives loan payments in person or by mail.  Properly computes interest.
• Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions.
• Disburses cash or check withdrawals in person, by telephone, or by mail.
• Processes transfers.
• Opens and closes computer terminal accounts daily. Process assigned cash and transactions and balances at end of day.
• Receives and processes payroll deduction starts, stops, and increases.
• Verifies transactions.  Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
• Stays informed regarding local and national economic conditions and legal and regulatory changes/requirements including but not limited to BSA/ALM compliance.
• Comply with the Courtesy Coverage program by following all written procedures set forth by CU management including the knowledge of the program and the ability to communicate the program to members. All staff should be responsible to attend any required training as it relates to the Courtesy Coverage program.

- Assumes responsibility for establishing and maintaining effective, professional business relations with members.

• Ensures members' requests, questions and complaints are promptly resolved.
• Operates online teller terminal.  Provides in person, by telephone, or by mail, information that members may authorize concerning their account status.
• Receives and processes new member accounts and changes to existing accounts.
• Receives and processes changes of name, addresses, and other account information as needed.
• Maintains safety and privacy of member account information.
• Ensures the Company's quality reputation is maintained and projected.

- Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

• Assists area personnel to ensure a “team effort” and prompt service for members as required.
• Keeps supervisor informed of area activities and of any significant problems or concerns.
• Completes required reports and records accurately and promptly.
• Attends meetings as required.

- Assumes responsibility for related duties as required or assigned.

• Performs drive-up teller and night drop functions as assigned.
• Cross sells Company services.
• Ensures work area is clean, secure, and well maintained.
• Performs related clerical duties as required.
• Assist members with checkbooks and safe deposit boxes when needed.

Experience & Knowledge:

• Abilities generally acquired on the job in 12 months
• Knowledge of Teller policies and procedures.
• Basic understanding of Company operations.

Education: High school graduate or equivalent

Benefits:

• Health, Dental, and Vision Insurance
• 401K
• 401K Matching
• Paid Time Off
• Life Insurance
• Employee Assistance Program