Service Delivery Center - Guidewire Consulting - Senior Manager

Location: Jacksonville and San Antonio

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced Advisory professionals to deliver project-based work and managed services to our US-based financial services clients. The Service Delivery Center is a core component of the FSO Advisory practice.

The Opportunity:

Work on the development of business requirements for alignment with technology architecture, technology infrastructure design, and technology selection decisions to assist clients with designing and implementing solutions to improve efficiency and effectiveness. Focus on implementing Insurance Business Intelligence IT solutions, including upgrades, mobility, integration, infrastructure, and requirements definition. Provide services such as developing assessment frameworks for sourcing IT vendors, systems integration, and performance management IT solutions for planning and forecasting, analytics, and management reporting. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks.

Manage and motivate teams of professionals with diverse skills and backgrounds. Should be able to monitor and plan the delivery, training, performance improvements and recruitment for this team of professionals.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business, or a related field and 8 years of progressive, post-baccalaureate work experience defining business and technical requirements. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business, or related field and 7 years of work experience defining business and technical requirements.
• Must have 5 years of experience working at or advising a property and casualty insurance carrier.
• Must have 5 years of experience managing and supervising a team of technology advisors through all phases of the technology life cycle, including requirements definition, architecture design, conversion and testing.
• Must have 6 years of experience researching client inquiries and emerging issues, including regulations, insurance industry practices, and new technologies.
• Must have 6 years of experience in at least 3 or more of the following competencies:
  • System selection and implementation
  • Definition of business or technical requirements
  • Design of business or technology architecture
  • Application configuration or integration
  • Data mapping, conversion, migration
  • Program/project management and implementation planning (PMO)
  • IT process reengineering

• Must have Application/Package experience in one of the following:
  • • • Guidewire;
      • OneShield;
      • Exigen;
      • MajescoMastek; or
      • Duck Creek
      • Insurity
      • CSC

• Requires domestic and international travel up to 25%, to serve client needs.
• Ability to manage teams of technical analysts through all phases of the project lifecycle, including requirements definition, architecture design, conversion, and testing; based on a proven methodology.
• Excellent written and verbal communication skills for technical writing and client presentations.
• Demonstrated strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice and new application technologies.

What we look for

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the software industry. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• The opportunity to manage a portfolio of talent within a designated service line
• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world. Apply now

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $122,000 to $321,600
  • Bay Area California offices – $127,100 to $335,100
  • All other offices locations in the US, including Sacramento – $101,700 to $294,800
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on aiapply.co.