39265 | Restoration Collections & Claims Associate

Added - 09/28/26

39265 | Restoration Collections & Claims Associate

Accounting/Finance

Bogart, Georgia | Contract To Hire

Job Description

Job Title: Restoration Collections & Claims Associate
Location: REMOTE - MUST LIVE IN GEORGIA 
Salary: $18.00–$25.00/hour
Employment Type: Contract-to-Hire

Role Overview:
Brilliant Financial Staffing has been engaged in a search for a Restoration Collections & Claims Associate to join a leading mitigation, restoration, and environmental services company dedicated to helping property owners recover from water, fire, mold, and environmental damage.

The Restoration Collections & Claims Associate will support a combination of accounts receivable, collections, insurance claims, restoration invoicing, adjuster follow-up, and claim negotiation. This role works closely with insurance adjusters, project managers, and accounting staff to ensure claims are properly documented, negotiated, and paid in a timely manner.

Responsibilities:

• Prepare and finalize invoices for mitigation, restoration, or reconstruction services to ensure accuracy and alignment with approved scopes of work
• Review project documentation including work authorizations, field notes, photos, drying logs, equipment usage logs, and supporting documentation to ensure invoices accurately reflect services performed
• Contact customers or responsible parties regarding outstanding balances not covered by insurance
• Follow up on overdue accounts and manage the collections process to reduce delinquent receivables
• Negotiate payment plans with customers, when necessary, within company guidelines
• Negotiate claim payments and supplements with insurance adjusters to ensure proper reimbursement
• Review scopes of work, Xactimate estimates, and documentation to support claim negotiations
• Coordinate with project managers and field staff to collect required claim documentation
• Track outstanding insurance claims and follow up with adjusters regarding payment status
• Resolve billing or scope disputes with insurance carriers
• Maintain detailed records of claim communication, invoices, and payment activity
• Assist with collections on outstanding balances when necessary

Qualifications:

• 2+ years of experience in collections, accounts receivable, or insurance claims processing preferred
• Experience working with insurance adjusters and claim documentation strongly preferred
• Strong negotiation, communication, and problem-solving skills
• High attention to detail and strong organizational abilities
• Proficiency with Microsoft Excel and accounting systems such as Sage Intacct
• High School Diploma required
• Familiarity with Xactimate estimates or restoration industry billing practices is a plus

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

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