Customer Retention Specialist - State Farm Agent Team Member

Maury Irwin - State Farm Agent

Job Description

You May Be a Great Fit as a Customer Retention Specialist at Maury Irwin State Farm if:

You’re the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
You’re a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide , making customers feel understood while confidently recommending solutions.
You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: 1011 N McEwan St. Clare, MI

At Maury Irwin State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities

Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.

Qualifications

Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customer service or account management preferred.
Must be able to obtain applicable state insurance licenses.

Apply

Vacancy posted 7 days ago

Similar jobs that could be interesting for youBased on the Customer Retention Specialist - State Farm Agent Team Member in Clare, MI vacancy

Customer Retention Specialist - State Farm Agent Team Member
...May Be a Great Fit as a Customer Retention Specialist at Maury Irwin State Farm if: You're the person people... ..., and be part of a team that strives to do good... .... Collaborate with team members to meet retention and outreach... .... #J-18808-Ljbffr Maury Irwin - State Farm Agent
Suggested
Work at office
Maury Irwin - State Farm Agent
Clare, MI
5 days ago
Border Patrol Agent (BPA) - New Hire Sign-On and Retention Incentives
$51.63k - $124.72k
...Border Patrol Agent (BPA) With more than... ...0 employees, U.S. Customs and Border Protection... ...the United States by preventing terrorists... ...will be a valuable member of the Federal Law... ...recruitment and retention incentives (see details... ...Performing farm checks, building checks...
Suggested
Full time
Work experience placement
Immediate start
Night shift
U.S. Customs and Border Protection
Clare, MI
16 hours ago
Customer Service Representative - State Farm Agent Team Member
...Description Position Overview Successful State Farm Agent, Maury Irwin, is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an... ...and every day. As an Agent Team Member, you will receive... Salary plus...
Suggested
For contractors
Maury Irwin - State Farm Agent
Clare, MI
7 days ago
Insurance Account Position - State Farm Agent Team Member
...Job Description Position Overview State Farm Insurance Agent located in Clare, Michigan, is seeking... ...career-oriented professional to join their team. As a State Farm team member for Maury Irwin, you will build and develop customer relationships within the community to...
Suggested
For contractors
Maury Irwin - State Farm Agent
Clare, MI
7 days ago
Pricing Integrity Agent
...minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match. Optimized, flexible work schedules that enable a healthy work-...
Suggested
Part time
Flexible hours
Shift work
Rdsolutions-2
Clare, MI
2 days ago
Team Member
...Job TitleBroad Functions: To obtain payments for goods while maintaining a high level of customer service.Specific ResponsibilitiesProvides fast and friendly customer serviceItemizes and totals purchasesVerifies customer's age on restricted itemsCollects payments and/...
Weekend work
J&H Stores
Clare, MI
5 days ago
Team Member
...Job Title Broad Functions: To obtain payments for goods while maintaining a high level of customer service. Specific Responsibilities: Provides fast and friendly customer service Itemizes and totals purchases Verifies customer's age on restricted items Collects payments...
Weekend work
J&H Stores
Clare, MI
2 days ago
Team Member
Now Hiring: Team MemberLocation: CLARE, MichiganPosition Overview: The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards.
Immediate start
GPS Hospitality | Burger King
Clare, MI
5 days ago
Border Patrol Agent
$51.63k - $124.72k
...Border Patrol Agent (BPA) With more than... ...0 employees, U.S. Customs and Border Protection... ...the United States by preventing terrorists... ...will be a valuable member of the Federal Law... ...recruitment and retention incentives (see details... ...Performing farm checks, building checks...
Full time
Work experience placement
Immediate start
Night shift
US Customs and Border Protection
Harrison, MI
5 days ago
Crew Team Member
$11 - $14.5 per hour
...working at one of our restaurants. A Crew Team Member at McDonald’s is more than just a... ...our Crew Team get to do?? • Connect with customers to ensure they have a positive experience... ...recognized protected basis under federal, state or local laws, regulations or ordinances...
Hourly pay
Full time
Part time
Local area
Night shift
Weekend work
McDonald's
Harrison, MI
4 days ago
Team Member
...Team Member Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while... ...required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge...
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Tractor Supply
Clare, MI
1 day ago
Crew Team Member
$11 - $14.5 per hour
...McDonald's Crew Team Member$11 - $14.50 per hour to startMcDonald's and its independent franchisees care about their employees and that... ...what does a member of our Crew Team get to do?• Connect with customers to ensure they have a positive experience• Help customers order...
Hourly pay
Full time
Part time
Night shift
Weekend work
McDonald's
Harrison, MI
5 days ago
Crew Team Member.
...We are hiring driven Crew Members! Start moving forward safely... ...and wellbeing of Crew Members, customers, and the community. Start building... ...'ve come to the right place! Team member opportunities are... ...protected basis under federal, state or local laws, regulations or...
Full time
Part time
Start working today
Local area
Flexible hours
Night shift
Weekend work
McDonald's
Harrison, MI
4 days ago
Retail Team Member
...at our retail stores. Ready to learn, grow and thrive? Join our team today!Accepting applications for:CashierGuest AssistantProduce AssociateDeli... ....In return, we ask that our associates bring:An absolute customer-focus.A friendly, enthusiastic attitude.Good verbal...
Immediate start
SpartanNash
Harrison, MI
5 days ago
Crew Member
...working at one of our restaurants. A Crew Team Member at McDonald’s is more than just a... ...our Crew Team get to do?? • Connect with customers to ensure they have a positive experience... ...recognized protected basis under federal, state or local laws, regulations or ordinances...
Full time
Part time
Local area
Flexible hours
Night shift
Weekend work
McDonald's
Clare, MI
3 days ago
Part-Time Crew Member
...Culver's is looking for new Part-Time True Blue Crew Members! If delighting is in your DNA, you'll be a natural at this position! Our... ...commitments to your family, friends, school, church or sports teams. We will try to arrange your work schedule around them. Closed...
Part time
Monday to Friday
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Culver's (Vincennes)
Clare, MI
1 day ago
Crew Member
...McDonald's Crew Team MemberMcDonald's and its independent franchisees care about their... ...working at one of our restaurants. A Crew Team Member at McDonald's is more than just a... ...of our Crew Team get to do??Connect with customers to ensure they have a positive experienceHelp...
Full time
Part time
Night shift
Weekend work
McDonald's
Clare, MI
5 days ago
Crew Member
$14.5 per hour
...Wendy's Crew Member As a Crew Member at Wendy's, you're part of the family from Day 1... ...what you can expect as a Crew Member on our team: Perks – FREE MEALS while you're... ...always pitch in and help your fellow crew and customers You want to learn something new and be...
Full time
All shifts
Flexible hours
The Wendy's Company
Clare, MI
3 days ago
Crew Member
$14.5 per hour
...Wendy's WHY WENDY'S? As a Crew Member at Wendy's, you're part of the family... ...what you can expect as a Crew Member on our team: Perks - FREE MEALS while you're... ...always pitch in and help your fellow crew and customers You want to learn something new and be...
Full time
All shifts
Flexible hours
Wendy's
Clare, MI
4 days ago
Part-Time Crew Member
...your DNA, you'll be a natural at this position! Our part-time crew members always bring the energy and thrive in our fun, fast-paced... ...have commitments to your family, friends, school, church or sports teams. We will try to arrange your work schedule around them.Closed Holidays...
Part time
Flexible hours
Culver's
Clare, MI
5 days ago
Burger King - Restaurant Team Member
...Burger King Team Member If you like working with a fun team, have a great personality & enjoy interacting with customers, then come and talk to us about joining the Burger King family!... ...classification recognized by applicable federal, state, or local law. Northwind Investments...
Local area
Immediate start
Shift work
Night shift
Weekend work
Northwind Investments, Inc.
Harrison, MI
2 days ago
team member
$15.5 per hour
...Team Member Harrison, MI Looking for a job that's more than just a paycheck? Join the Great Lakes Taco Bell team and work in a fun,... ...safe, and organized Work as part of a team to deliver a great customer experience What We're Looking For You don't need years...
Hourly pay
Full time
Part time
Immediate start
Flexible hours
Taco Bell
Harrison, MI
4 days ago
Team Member
...Job Description Job Description Now Hiring: Team Member ~ Location: CLARE , MI Position Overview The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain...
Immediate start
Shift work
Weekend work
Afternoon shift
GPS Hospitality a Burger King Franchisee
Clare, MI
12 days ago
Team Members
...employer’s needs. Ideal candidates will understand the importance of reliable attendance, integrity, and hard work. The job title “Team Member” covers the entire range of activities you may perform as an Arby’s team member and is not restricted only to those people in...
Full time
Part time
Flexible hours
Arby's of Northwest Michigan
Clare, MI
19 days ago
Field Representative - Part Time
...Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated... ...in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match....
Part time
Work at office
Flexible hours
Shift work
RD SOLUTIONS INC
Clare, MI
2 days ago
Remote Insurance Sales Coordinator
$69k
...Supportive and collaborative virtual team environment Qualities We Value Willingness... ...relationship-building skills Sales or customer service experience is helpful but not... ...reside in North America including the United States or Canada We do not hire candidates...
Remote job
Work from home
Flexible hours
HMG Careers
Clare, MI
5 days ago
Server - Clare
...knowledge and perceptive people skills are essential to making our guests feel welcome, which builds repeat business and helps create a customer base for you.Server Responsibilities:Provides excellent guest service following our very specific sequence of steps to ensure...
Full time
Part time
Shift work
Big Boy Restaurants
Clare, MI
16 hours ago
Merchandising Sales Associate
...as part of the Field Activity Support Team (FAST), primarily in a single store, to... .... This position will interact with customers and team members, while providing legendary customer service... ...merchandising experience is required. Farming, ranching, pet/equine, or welding...
Flexible hours
Shift work
Tractor Supply
Clare, MI
2 days ago
Cashier/Sales Associate - Store 5011
...clean, inviting, and running smoothly for every customer who walks in. We're looking for reliable, hard-working team members who take pride in doing the tough stuff like... ...history, consistent with applicable federal, state, and local laws. GPM Investments, LLC maintains...
Weekly pay
Full time
Part time
Local area
Flexible hours
Shift work
Weekend work
GPM Investments
Clare, MI
2 days ago
Store Scanning Specialist
...minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.As a part-time team member, you are offered identity theft protection and 401k with match.Optimized, flexible work schedules that enable a healthy work-life...
Part time
Casual work
Flexible hours
Shift work
RD SOLUTIONS INC
Clare, MI
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Retention Specialist - State Farm Agent Team Member. Be the first to apply!