Assistant General Manager

JOB SUMMARY
The Assistant General Manager (AGM) supports the General Manager (GM) in leading daily restaurant
operations, ensuring exceptional service, financial efficiency, and team development. This role requires a
proactive leader who can balance guest experience, operational oversight, and staff management. As AGM, you will oversee front-of-house (FOH) operations, ensuring seamless service and team coordination.
You will support the GM with financial management, staff training, and guest relations, acting as a key leader in maintaining the restaurant’s performance and culture.

WHAT YOU WILL DO
• Oversee daily FOH operations, ensuring smooth, efficient, and high-quality service.
• Support the GM in maintaining guest experience standards, resolving service issues, and building
strong customer relationships.
• Lead pre-shift meetings, ensuring staff is aligned on service expectations and priorities.
• Ensure proper floor coverage and staff placement to maintain optimal service flow.
• Assist with hiring, onboarding, and training new FOH staff.
• Mentor, coach, and develop team members to elevate service execution and professionalism.
• Maintain a positive and disciplined workplace culture, ensuring accountability and teamwork.
• Conduct regular performance reviews and feedback sessions with staff.
• Support the GM in managing P&L, cost control, and revenue optimization.
• Monitor labor costs, scheduling efficiency, and payroll management.
• Assist with vendor relations, ordering, and inventory control for FOH supplies.
• Track sales trends, service metrics, and operational KPIs, making data-driven improvements.
• Ensure compliance with health and safety regulations, alcohol laws, and labor policies.
• Maintain proper sanitation, cleanliness, and operational standards at all times.
• Enforce responsible alcohol service policies and guest safety protocols.

WHO YOU ARE
• A proactive leader who thrives in fast-paced, high-energy environments.
• A hospitality-driven professional, passionate about guest experience and service excellence.
• Highly organized and detail-oriented, able to manage multiple responsibilities.
• A strong communicator and motivator, able to train and inspire a team.
• Financially savvy, with experience in cost control, labor management, and revenue growth.

EXPERIENCE
• Minimum 3-5 years of experience in FOH management.
• Strong background in staff leadership, service execution, and operations management.
• Experience in POS systems, reservation management, and financial reporting.
• Knowledge of wine, cocktails, and beverage pairings is a plus.

WORK ENVIRONMENT
• Requires standing and walking for extended periods.
• Involves frequent reaching, bending, and lifting.
• Must be able to lift and carry up to 50 pounds.
• Work hours include nights, weekends, and holidays.

DISCLAIMER
EOE: Lion’s Share provides equal employment opportunity to all persons regardless of age, color, national
origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital status, status with regard to public assistance,
veteran status, or any other characteristic protected by federal, state, or local laws.