Veterinary Receptionist

Chesapeake Animal Hospital Receptionist

Welcome to Chesapeake Animal Hospital, a cornerstone of veterinary excellence in Chesapeake, Virginia, serving the community since 1986. Our commitment is to comprehensive small animal care, including advanced surgical procedures, comprehensive testing, diagnostics, and urgent and emergency services. The local community recognizes this dedication, evidenced by our exceptional 4.9-star Google rating. When you join us, you are joining a dedicated team committed to providing complete and quality healthcare where we treat every pet like our own. This is an opportunity for you to do your best work alongside collaborative teammates in a highly trusted environment. While we foster a close-knit local culture, you benefit from the broader support of a leading veterinary network dedicated to your professional journey. We believe in investing in every teammate's long-term success. Veterinarians have direct access to internal specialty consultations to support complex cases, and we have robust programs in place to help all teammates achieve their career goals, whether that involves pursuing leadership opportunities or becoming a credentialed technician. This focus on education and mentorship ensures you have the support and resources necessary to grow and feel deeply valued in your role. Providing the highest standard of care is our priority. As a full-service small animal practice, we handle everything from proactive pet wellness and prevention to complex advanced care. You will be utilizing your skills in areas such as advanced diagnostics, comprehensive surgical procedures, and urgent care management. This environment is designed for medical growth, ensuring you have the ability to continuously develop your clinical skillset and deliver trusted, quality treatment plans to every family who walks through our doors. Chesapeake Animal Hospital is situated in Chesapeake, Virginia, a vibrant part of the Hampton Roads metropolitan area. This area offers a unique blend of suburban comfort and easy access to coastal amenities, historical sites, and major cultural attractions. You will find yourself in a welcoming community known for its parks and waterways, providing ample opportunity for work-life balance and recreational activities. It is an ideal setting if you are looking for a location that pairs a rewarding professional career with a dynamic and family-friendly lifestyle.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.