Medical Assistant - Heart and Vascular

Medical Assistant (MA)

St. Elizabeth Healthcare is hiring a Medical Assistant (MA) for our Heart and Vascular Institute. Shift/Hours: Full-Time – 40 hours/week, First Shift. No evenings, weekends, or holidays required! Position requires travel to other Northern Kentucky and Indiana clinic sites.

The Certified Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

In addition, provide customer-focused service and provide support to patient flow in a unit or department to include:

• Patient registration
• Patient scheduling
• Patient billing
• Pre-certification (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Education, Credentials, Licenses:

• H.S. Diploma/GED
• Secretarial related courses
• Graduate of accredited medical assisting school
• Successfully completed registration/certification exam

Specialized Knowledge:

• Medical terminology
• Computer fluency/literacy
• Communication skills (verbal and written)
• Maintain patient confidentiality.
• Organization and prioritization skills

Kind and Length of Experience:

• 3 years related experience in a medical office setting including 1) customer service/receptionist/registration, 2) scheduling, 3) filing, 4) telephone etiquette, 5) patient billing and 6) computer service.

FLSA Status: Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.