Aftermarket Sales & Service Engineer (Americas)

Job Title

Industrial Aftermarket Service Manager

Job Description

Drive the growth of aftermarket service offerings across North America. Identify and develop opportunities across: spare parts, inspection and performance audits, preventive and corrective maintenance, equipment upgrades, revamps, and optimisation, long-term service agreements (LTSA). Build and maintain strong relationships with plant managers, operations leaders, maintenance teams, and engineers. Act as a trusted advisor, delivering solution-oriented support and identifying improvement opportunities. Partner with internal teams to support proposal development, pricing strategy, and contract execution. Leverage internal tools and market insights to uncover new business. Strengthen and support a network of third-party representatives across the region. Capture customer feedback to inform future service offerings and innovation initiatives.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Bachelor's or Master's degree in Engineering (Mechanical preferred). Background in: power generation, thermal systems, or heavy industrial environments OR aftermarket/service sales within capital equipment industries. Strong commercial acumen combined with technical credibility. Ability to build trust and identify customer needs and pain points. Self-directed, organised, and results-oriented. Excellent communication and interpersonal skills. Willingness to travel extensively (~70%).

What's on Offer

Base Salary: $120,000 - $140,000. Bonus: Performance-based annual incentive (uncapped upside potential). In addition, our client offers a highly competitive and well-rounded benefits package, reflective of a European-based organisation with a strong employee-first culture, including: comprehensive medical, dental, and vision coverage, generous paid time off and holiday structure, retirement and savings plans, strong emphasis on work-life balance (no weekend travel expected), international exposure, including training opportunities in Europe. Join a market-leading organisation in a sustainable and rapidly evolving sector. Be part of a high-growth aftermarket function with strong revenue impact. Work in a dynamic, entrepreneurial U.S. team backed by global expertise. Gain exposure to emerging markets like data centre cooling and advanced infrastructure. Opportunity to step into a more commercial, customer-facing role while leveraging engineering experience.

Contact Molly Hughes Quote job ref JN-072026-7057377

Job Summary

Sector: Sales. Sub Sector: Account Manager. Industry: Industrial / Manufacturing. Where: Charlotte. Contract Type: Permanent. Consultant name: Molly Hughes. Job Reference: JN-072026-7057377.