Assistant Facilities Manager

About Topgolf Topgolf is a sports entertainment company that has changed how millions of people experience golf. Our venues are high‑energy, high‑volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. Assistant Facilities Manager Annual Base Salary: From $58,000 plus based on qualifications and experience. Position also includes a competitive quarterly bonus structure, annual merit plan increase, full benefits, 401(k) with company match, a lucrative PTO package, and more. What We’re Seeking We’re looking for an Assistant Facilities Manager who takes ownership without being asked, notices potential problems early, and follows through until resolution. The ideal candidate supports the Facilities Manager with urgency and precision, learns the full scope of venue operations, and takes genuine pride in the environment they maintain. Role The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at the venue. This role is responsible for the repair and replacement of equipment, including the game system and entertainment technologies, building maintenance, and the upkeep of all hardware, machinery, and systems associated with Topgolf’s hospitality operation. The Assistant Facilities Manager also plays a key role in building the Facilities team, supporting hiring, scheduling, team member development, and team engagement, while ensuring safety, compliance, and budget standards are consistently met. What You Will Do Support Facilities Operations: Support the Facilities Manager in the day‑to‑day operation of the Maintenance Department, monitor the operation and proper use of all equipment and systems throughout the venue, monitor the use and inventory of spare parts, maintenance supplies, and equipment, and collaborate with the Operations team on building and grounds maintenance priorities. Lead and Develop the Team: Coach, develop, and drive engagement with Facilities Team members and Porters; ensure all team members are adequately trained, properly equipped, and held to a high standard; delegate tasks clearly and follow up to ensure timely, quality completion; support hiring, scheduling, and onboarding of Facilities team members. Manage Costs and Compliance: Control department budgets and spending within established guidelines; maintain all safety, health, and environmental policies and procedures; ensure all city, county, state, and federal maintenance regulations are met; maintain a clean driving record and manage equipment and supply vendors responsibly. Uphold Safety and Standards: Proactively identify and address maintenance issues before they impact guests or team members; ensure facilities standards consistently support the overall guest experience; demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring. Core Competencies for Success Drives Results : Consistently achieves results, even under tough circumstances; pushes the Facilities team to complete maintenance and repair work to a high standard and on time; maintains focus on venue condition goals during high‑demand or short‑staffed periods; fosters a sense of urgency in the team for resolving issues before they impact the guest experience; shows determination in the face of complex repairs, equipment failures, or competing priorities. Ensures Accountability : Holds team members accountable for quality and standards; accepts responsibility for department performance and takes action when results slip; ensures full compliance with safety, health, and regulatory requirements at all times; follows through on commitments to the Facilities Manager, Operations team, and vendors. Customer Focus : Builds strong customer relationships and delivers customer‑centric solutions; addresses gaps in the team’s ability to meet the facility standards that directly impact the guest experience; ensures maintenance issues are resolved before they affect guests or the overall venue experience; aligns Facilities operations and daily priorities to support outstanding guest experiences. Plans and Aligns : Creates realistic maintenance schedules with tasks sequenced for maximum efficiency; anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning; balances preventive maintenance tasks with reactive repair demands in a high‑volume environment. Qualifications 3+ years of maintenance experience, with at least 1 year of recent supervisory experience. Experience in building maintenance, equipment repair, and facilities systems. High school diploma or equivalent. Must have a clean driving record. Excellent communication, time management, and organizational skills. High level of self‑awareness, receptivity to change, and integrity. Availability to work varied shifts, including evenings, weekends, and holidays. Must be 21 years of age or older as required by state or local law. Physical Requirements Ability to sit occasionally for administrative and scheduling tasks, including computer and keyboard use. Ability to stand, walk, and move frequently throughout the full shift. Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb. Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level. Ability to work at varying heights, including above six feet, requiring balance and head‑to‑toe body control. Ability to navigate and work within tight, restricted, and low‑clearance spaces, including sustained kneeling, crouching, and crawling positions. Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength. Ability to operate seated motorized equipment, including a Kubota UTV, requiring hand‑foot coordination and sustained alertness. Ability to work in and transition between extreme temperature environments, including high heat and freezing conditions, for extended periods outdoors. Ability to work in environments with elevated noise levels requiring the use of hearing protection. Benefits Free Play and half‑price food; health, dental, and vision insurance; 401(k) with team member match; free mental well‑being platform (for those who qualify); and additional benefits for those who qualify. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. #J-18808-Ljbffr