Supply Chain Reporting Analyst - Ship-from-Store KPIs
Pyramid Consulting, Inc.
Reporting Analyst Supply Chain Operations Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support Outsourced Testing Mobile Development and Test Automation Job Position:Reporting Analyst Supply Chain Operations Duration: 6 Months Contract As a reporting analyst on the Operations Team supporting the Ship from Store (SFS) program, the associate will be responsible for monitoring the performance of the SFS supply chain and working cross-functionally to solve problems. This includes qualitative feedback and information provided by Field Operations (Stores) as well as proactive monitoring of quantitative KPIs. Day to day responsibilities will be to:
- Work with the ship from store team to address daily order exceptions and communicate/ work with other partners to determine root cause and drive issue resolution.
- Monitor and manage emails regarding exceptions and ensure prompt response and resolution for them.
- Monitor the SFS network orders and proactively identify issues to minimize customer disruption.
- Create and execute daily operational reports that communicate key program KPIs. These include financial metrics such as sales as well as operational metrics
- Run ad-hoc reporting needs for the operations team.
- Perform quantitative assessments of issues, diagnose root causes, and recommend solutions.
- Clearly communicate areas for improvement to all levels of leadership as required.
- High school diploma; BA/BS degree preferred
- 2+ years’ experience extracting, managing and creating reports using large data sets.
- Proven experience with SQL with the ability to extract and piece together data to drive analysis
- Strong Microsoft Excel skills. Knowledge of formulas and pivot tables a must.
- Strong and professional communication skills, both verbal and written
- Working knowledge of Microsoft Outlook and MS Office Suite.
- Prior experience in retail or ecommerce is a plus
- Position to be filled to help support the team for Holiday support.
- The analyst will support our Holiday efforts supporting the Client Supply Chain Operations teams. This analyst will be focused on supporting the Ship from Store (SFS) program.
- Has to be willing to be flexible with working hours, especially early work start needed closer to holiday period (Nov 20 Dec -20) to support Client efforts.
- Need to start as soon as possible.
- Strong Microsoft Excel skills. Knowledge of formulas and pivot tables a must.
- Strong and professional communication skills, both verbal and written
- Working knowledge of Microsoft Outlook and MS Office Suite.
$203k - $251k
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