Food Service Worker

Job Description

As a Food Service Worker, you'll be in a fun, fast paced environment where your personality can really shine through- with a focus on making customer connections. Your welcoming demeanor will keep customers coming back and you'll be a part of a tight-knit group.

So, what can you expect as a Food Service Worker at the Exchange?


We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications:

• Greet every customer with eye contact and smile in your authentic way.
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
• Ensure customers have an extraordinary experience while shopping.
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation.

We offer the following benefits for this position:

• Able to learn and adapt to current technology needs.
• Able to think quickly on the spot to answer customer questions.
• Able to take initiative.
• Able to share brand knowledge.
• $10 Meal Allowance for Food Associates
• 7.5% shift differential for 2nd Shift
• 10% shift differential for 3rd Shift
• 25% Sunday Premium Pay
• Holiday Premium Pay (Double Pay)
• Mass Transportation Reimbursement
• Associate Transfer Program (ATP)
• Paid Parental Leave
• Paid Military Leave
• Personal Accident Insurance
• FMLA & Administrative Leave
• Employee Assistance Program (EAP)

*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details

Additional Qualifications/Requirements

**This is to express interest in an Intermittent position in one of our food facilities. Intermittent positions run between 0-34 hours weekly.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Who We Are

The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.